Netsoft

Registered
Oct 12, 2017
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1
Malaysia
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Root Administrator
I'm fascinated by the technology behind http/2 and tried to make the protocol works. It did work, but at the expense of WordPress installations & plugins breaking up. Just wonder what si the cause of this issue?

My skill level is novice at best so any advice is appreciated.

Enabled mod_mpm_event
Enabled mod_http2
Enabled mod_cgid

Disabled mom_mpm_prefork
Disabled mod_cgi
Disabled mod_ruid2

I have reason to believe mod_ruid2 is the underlying cause of the issue but well open to any advise and discussions.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,267
463
Hello,

Could you provide more details about what error messages or issues you faced with your WordPress installation?

Thank you.
 

Netsoft

Registered
Oct 12, 2017
3
0
1
Malaysia
cPanel Access Level
Root Administrator
Hello,

Could you provide more details about what error messages or issues you faced with your WordPress installation?

Thank you.
WordPress can't write to the directory so we have to manually create the config.php file. It was fine. We double checked and the permissions given is CHMOD 777.

Then comes the .htaccess file after saving the permalinks and our support was bombarded with the inability to save by our clients.

Lastly we heavily rely on the plugin "All In One Migration" for WordPress, but it seems like it's not working at all. We reverted back to our settings by enabling what we disabled and everything is working fine again.

Just curious do you happen to know what is the underlying cause of this inconvenience?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,267
463
Hello,

It's likely the change in PHP handler lead to the issue you are facing. The following document highlights the file permission and file ownership considerations with each PHP handler:

PHP Handlers - EasyApache 4 - cPanel Documentation

Review the information under the "CGI" section for more information about how it works.

Thank you.