Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Enabling KAM Apache SpamAssassin™ ruleset prevents newsletter working?

Discussion in 'E-mail Discussion' started by HostXNow_Chris, Apr 23, 2019.

Tags:
  1. HostXNow_Chris

    HostXNow_Chris Active Member

    Joined:
    Jan 22, 2016
    Messages:
    26
    Likes Received:
    6
    Trophy Points:
    3
    Location:
    United Kingdom
    cPanel Access Level:
    Root Administrator
    Twitter:
    I found When Enable KAM Apache SpamAssassin™ ruleset is enabled a customer cannot send emails using phpList script.

    The subject or message itself is not spammy looking at all, but the footer does include the default text by phpList

    --

    <div class="footer" style="text-align:left; font-size: 100%;">
    <p>This message was sent to by [FROMEMAIL]</p>
    <p>You are receiving this newsletter because you either subscribed for it or we think it might interest you. If this is not the case, please use the unsubscribe option.<br/>
    You can <a href="[UNSUBSCRIBEURL]">opt-out completely here</a> from all future mailings.</p>
    </div>

    Any idea how I can check why this happens?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    47,005
    Likes Received:
    2,123
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello @HostXNow_Chris,

    Can you share the transaction activity for the affected email from /var/log/exim_mainlog? To find this information, run the following command:

    Code:
    exigrep $MSGID /var/log/exim_mainlog
    Replace $MSGID with the message ID of the affected message. You can find this in the message's header. You could also enter the message subject instead of the message ID.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice