Enabling KAM Apache SpamAssassin™ ruleset prevents newsletter working?

HostXNow_Chris

Active Member
PartnerNOC
Jan 22, 2016
40
30
18
United Kingdom
cPanel Access Level
DataCenter Provider
Twitter
I found When Enable KAM Apache SpamAssassin™ ruleset is enabled a customer cannot send emails using phpList script.

The subject or message itself is not spammy looking at all, but the footer does include the default text by phpList

--

<div class="footer" style="text-align:left; font-size: 100%;">
<p>This message was sent to by [FROMEMAIL]</p>
<p>You are receiving this newsletter because you either subscribed for it or we think it might interest you. If this is not the case, please use the unsubscribe option.<br/>
You can <a href="[UNSUBSCRIBEURL]">opt-out completely here</a> from all future mailings.</p>
</div>

Any idea how I can check why this happens?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,911
2,234
363
Hello @HostXNow_Chris,

Can you share the transaction activity for the affected email from /var/log/exim_mainlog? To find this information, run the following command:

Code:
exigrep $MSGID /var/log/exim_mainlog
Replace $MSGID with the message ID of the affected message. You can find this in the message's header. You could also enter the message subject instead of the message ID.

Thank you.