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Encoding Problem after moving Server

Discussion in 'General Discussion' started by mahdy_sharifi, May 31, 2012.

  1. mahdy_sharifi

    mahdy_sharifi Well-Known Member

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    Hello :

    I was moved my customer from old server to newserver with same PHP configuare , but some customer website encoding carecter show like ???? ! this Problem occur for template

    I was moved my customer from old server to new server with same PHP configure , but some customer website encoding character show like ???? ! this Problem occur for user template only PHP-nuke template or Worpress , SQL not problem occur .
    at least 100 website have this problem and i don't remember how can resolve Problem.

    Can you Help ?

    Regards
     
    #1 mahdy_sharifi, May 31, 2012
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Hello,

    Do you have mbstring compiled into PHP on the new machine? This PHP module is required for several languages to work for PHP:

    PHP: Introduction - Manual

    You can check in root SSH if it is compiled with the following:

    Code:
    php -m | grep -i mbstring
    If it is not compiled, simply run WHM > EasyApache (Apache Update) or /scripts/easyapache to add it in Step 6 Exhaustive Options List under PHP.

    Thanks!
     
    #2 cPanelTristan, May 31, 2012
  3. mahdy_sharifi

    mahdy_sharifi Well-Known Member

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    Yes .. compiled .
     
    #3 mahdy_sharifi, May 31, 2012
  4. Gili-H

    Gili-H Member

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    Hi,
    If you want to use UTF-8 charsets in your php files change this values in your php.ini.
    The easy way is:
    WHM >> Main >> Service Configuration >> PHP Configuration Editor >> Advanced Mode
    mbstring.func_overload = 0
    mbstring.http_input = pass
    mbstring.http_output = pass
    mbstring.internal_encoding = "utf-8"
    mbstring.language = Natural
    mbstring.substitute_character = none
     
    #4 Gili-H, May 31, 2012
  5. mahdy_sharifi

    mahdy_sharifi Well-Known Member

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    Thank you
    but not worked !
     
    #5 mahdy_sharifi, May 31, 2012
  6. Gili-H

    Gili-H Member

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    looks like you need a server admin to take a look at your server…
    But first, you can try and verify that the files still have the correct content.
     
    #6 Gili-H, May 31, 2012
    Last edited: May 31, 2012
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