Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

End User configuration of SpamAssassin

Discussion in 'E-mail Discussion' started by rusty99, Apr 12, 2017.

Tags:
  1. rusty99

    rusty99 Member

    Joined:
    Apr 11, 2017
    Messages:
    7
    Likes Received:
    2
    Trophy Points:
    3
    Location:
    Sydney
    cPanel Access Level:
    Website Owner
    I have a hosting company that uses cPanel SpamAssassin but I see the interface is rudimental. It would be great to have a more advanced interface to finely tune stuff, but I guess this is locked in.

    I note that there is a SpamAssassin folder in my web server root area that has a user_prefs file. In general, can I configure this file without screwing up cPanel? I want to add about a dozen or more whitelist addresses. Is there a limit to how many to add?

    Also, I'd like to set 'report_safe' to 0 as its interfering with an old email client. Can that be user configured any way? It seems my host uses kindergarten children for online customer support so asking them may be futile, but generally do service providers offer this level of config?

    Thanks,

    Rusty
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,633
    Likes Received:
    1,787
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. rusty99

    rusty99 Member

    Joined:
    Apr 11, 2017
    Messages:
    7
    Likes Received:
    2
    Trophy Points:
    3
    Location:
    Sydney
    cPanel Access Level:
    Website Owner
  4. rusty99

    rusty99 Member

    Joined:
    Apr 11, 2017
    Messages:
    7
    Likes Received:
    2
    Trophy Points:
    3
    Location:
    Sydney
    cPanel Access Level:
    Website Owner
    I finally figured out that clear_report_template was the only directive that worked to remove the additional text ( Content preview: and scoring table - Content analysis details: ) from the body of older email clients. All I see now is X-Ham-Report: (no report template found) for non-spam emails. Real spam is still tagged via a SPAM preface if that's how you configured it. If I want to troubleshoot spam in the future I can just comment it out for a short period. Its a bit of a rough solution but there is a template SA accesses to write the body content (which is hidden in modern email clients) and that directive somehow interferes with accessing the template.

    Thanks again for your assistance.
     
    cPanelMichael likes this.
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice