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Ensim migration to cpanel broken on cPanel 11.25.0-S44718

Discussion in 'General Discussion' started by zealot, Apr 20, 2010.

  1. zealot

    zealot Registered

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    I just updated one of cpanel servers to the latest stable version.
    cPanel 11.25.0-S44718 , and found that now it doesn't convert inbox(mbx) to maildir/dovecot anymore....
    everything else get's copied over fine though...

    did anyone else encounter this problem?
     
    #1 zealot, Apr 20, 2010
    Last edited: Apr 20, 2010
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    We offer free migration assistance from Parallels Pro (formerly Ensim) to cPanel/WHM. Please feel welcome to let us handle the migration for you. Details about how we handle migrations and how you can start this process are available at:

    cPanel Migration Services - cPanel Inc.
     
  3. PenguinInternet

    PenguinInternet Well-Known Member
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    We've found the same thing as well - the inbox gets converted but additional imap folders are not being converted. Whilst the migration services are a great facility, we're not upsetting existing customers and are currently instead moving existing accounts on request, therefore a solution to this issue with the built in migration tool would be appreciated.
     
  4. cPanelJesse

    cPanelJesse Technical Analyst Manager
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    If you can submit a ticket, we can take a look at it for you.

    Have you tried updating to RELEASE and see if the issue persists?
     
  5. PenguinInternet

    PenguinInternet Well-Known Member
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    We're actually running release, although this needs to be something that we can fix for the accounts that have already been migrated over and have not had their malboxes converted correctly. I'll get a ticket opened and post the solution (hopefully) when we get it :)
     
  6. PenguinInternet

    PenguinInternet Well-Known Member
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    The issue is that Ensim creates IMAP folders as mbx format, not mbox and so they are not converted as mbx is not supported by the migration utils. This measn that a manual conversion is required, although everything I've tried so far hasn't worked :(
     
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