Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Ensure valid email connections to domain.com and mail.domain.com

Discussion in 'E-mail Discussions' started by EneTar, Nov 26, 2016.

  1. EneTar

    EneTar Well-Known Member

    Joined:
    Dec 19, 2015
    Messages:
    71
    Likes Received:
    2
    Trophy Points:
    8
    Location:
    Greece
    cPanel Access Level:
    Root Administrator
    I have one old multi domain SSL certficate which expires at 21 of December 2016. This certificate covers domain.com someotherdomain.com anotherdomain.com but not mail.domain.com etc... nor www.domain.com etc...

    The accounts that have installed this certificate show as recommended email settings at cpanel

    Code:
    Incoming Server: domain.com
    IMAP Port: 993
    POP3 Port: 995
    Outgoing Server: domain.com
    SMTP Port: 465
    Today Autossl issued another certificate which covers mail.domain.com and in the cpanel account I see that the recommended email settings are

    Code:
    Incoming Server: mail.domain.com
    IMAP Port: 993
    POP3 Port: 995
    Outgoing Server: mail.domain.com
    SMTP Port: 465
    I have hundreds of people who have setup at their email clients as incoming and outgoing domain.com already. Will I run into trouble with those users? I really want to avoid trying to reach everyone. Is there a dns record I can create to ensure compatiblity and valid email connections to both domain.com and mail.domain.com?
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    38,658
    Likes Received:
    1,424
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    cPanel & WHM's Mail SNI support allows you to use any domain name that resolves to your IP address (for example, example.com) as the incoming and outgoing mail servers, rather than the server's hostname. This is documented at:

    Mail FAQ - Documentation - cPanel Documentation

    Thanks!
     
  3. EneTar

    EneTar Well-Known Member

    Joined:
    Dec 19, 2015
    Messages:
    71
    Likes Received:
    2
    Trophy Points:
    8
    Location:
    Greece
    cPanel Access Level:
    Root Administrator
    So Michael you are saying that on a server with autossl sni support on a domain example.com, it is possible to set secure email connections to either mail.example.com or example.com as incoming or outgoing server without any conflicts, correct?
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    38,658
    Likes Received:
    1,424
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Yes, as of cPanel version 60.

    Thank you.
     
    EneTar likes this.
Loading...

Share This Page