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EOL? Upgrade fail

Discussion in 'General Discussion' started by siriusb, Oct 12, 2016.

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  1. siriusb

    siriusb Member

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    Hi.

    I have a little problem here trying to upgrame my old VPS to new cPanel

    When I try to force, I get this error

    Code:
    ----------------------------------------------------------------------------------------------------
    => Log opened from cPanel Update (upcp) - Slave (11362) at Wed Oct 12 23:34:13 2016
    [2016-10-12 23:34:13 -0300]   Maintenance completed successfully
    [2016-10-12 23:34:14 -0300]   95% complete
    [2016-10-12 23:34:14 -0300]   Running /usr/local/cpanel/scripts/postupcp
    [2016-10-12 23:34:15 -0300]   Running Standardized hooks
    [2016-10-12 23:34:16 -0300]   100% complete
    [2016-10-12 23:34:16 -0300]
    [2016-10-12 23:34:16 -0300]     cPanel update completed
    [2016-10-12 23:34:16 -0300]   A log of this update is available at /var/cpanel/updatelogs/update.1476324843.log
    [2016-10-12 23:34:16 -0300]   Removing upcp pidfile
    [2016-10-12 23:34:16 -0300] W NOTE: A system upgrade was not possible due to the following blockers:
    [2016-10-12 23:34:16 -0300] W [FATAL] - Newer releases of cPanel & WHM are not compatible with your operating system. Upgrade your OS, or use the Update Preferences screen to select a Long-Term Support release for use with your OS. Please see our OS End of Life policy for more information.
    => Log closed Wed Oct 12 23:34:16 2016
    
    However, my system is elegible to upgrade. Is not in EOL:

    Code:
    root@vps [~]# cat /etc/redhat-release ; arch
    CentOS release 6.8 (Final)
    i686
    
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello @siriusb,

    cPanel versions 58 and newer support 64-bit operating systems only. The output you provided shows this system uses a 32-bit operating system:

    You can find a full list of upgrade blockers at:

    Upgrade Blockers - Documentation - cPanel Documentation

    We're happy to help answer any questions you have, or provide guidance on migration steps.

    Thank you.
     
    jonam_mafia likes this.
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