The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

erase all traces of a website???

Discussion in 'General Discussion' started by SetLar8, Jan 10, 2007.

  1. SetLar8

    SetLar8 Well-Known Member

    Joined:
    Mar 5, 2004
    Messages:
    60
    Likes Received:
    0
    Trophy Points:
    6
    Hi,

    I have a website i have removed from my server but it can still be traced to the server.

    How can i check that the site doesnt exists on the server and what files within the server can i check to get the domain/account removed?

    this is an urgent issue and i would be very greatful for any information.
     
  2. HelloAdam

    HelloAdam Well-Known Member

    Joined:
    Nov 6, 2005
    Messages:
    145
    Likes Received:
    0
    Trophy Points:
    16
    Hey,

    What do you mean it can be traced to the server? Like via a ping request or what?

    You should be able to go in WHM and just terminate the account as well as any DNS records for that account.

    From,
    Adam
     
  3. SetLar8

    SetLar8 Well-Known Member

    Joined:
    Mar 5, 2004
    Messages:
    60
    Likes Received:
    0
    Trophy Points:
    6
    hi,

    its when i run a trace route it leads to the server, the datacenter i am with is threatening to close the server down unless i can stop this.

    the site was scamming users so i removed it but it must still be some where on the server as a trace route still leads to the server.
     
  4. Nhojohl

    Nhojohl Well-Known Member

    Joined:
    Nov 28, 2006
    Messages:
    101
    Likes Received:
    0
    Trophy Points:
    16
    If their domain name is active and paid for and pointing to your name servers chances are is it's going to point to your domain name whether the account is added or not...
     
  5. HelloAdam

    HelloAdam Well-Known Member

    Joined:
    Nov 6, 2005
    Messages:
    145
    Likes Received:
    0
    Trophy Points:
    16
    Hey,

    As long as the domain is removed from your server IE terminate WITH DNS deleted you should be good to go.

    Your datacenter should check this for you.

    From,
    Adam
     
  6. dafut

    dafut Well-Known Member

    Joined:
    Dec 14, 2005
    Messages:
    75
    Likes Received:
    0
    Trophy Points:
    6
    Might want to take a look at the domain from the view of www.dnsstuff.com. Find out where its DNS is being served up from. If your server, remove the zone; if elsewhere, how can you be responsible for it?
     
  7. Website Rob

    Website Rob Well-Known Member

    Joined:
    Mar 23, 2002
    Messages:
    1,506
    Likes Received:
    0
    Trophy Points:
    36
    Location:
    Alberta, Canada
    cPanel Access Level:
    Root Administrator
    In these cases it's important to use the correct Terminology - Removed is not the same as Terminated.

    Did you Terminate the account through WHM?
    If yes, was the checkbox for "Keep Dns Zone" marked? It's not by default and majority of times, should not be checked.

    You could also check WHM > DNS Functions > Delete a DNS Zone
    and look for the Domain name used for the account.

    And finally, check WHM > List Parked Domains & List Subdomains
    to see if another account is using the Domain name to be removed.
     
Loading...

Share This Page