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ERR Can't open the message file - it's gone!

Discussion in 'E-mail Discussions' started by Snowman30, Feb 13, 2008.

  1. Snowman30

    Snowman30 Well-Known Member
    PartnerNOC

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    Got one domain that constantly gives the error:

    ERR Can't open the message file - it's gone!

    when accessing mail via POP

    Ive deleted the mail accounts and recreated them on it, checked chown and chmod and all appears to be ok but it keeps doing it

    anyone have any ideas or solutions?
     
  2. cPanelBilly

    cPanelBilly Guest

    It sounds like another computer/program is accessing the email at the same time and downloading and deleting the email.
     
  3. Snowman30

    Snowman30 Well-Known Member
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    I only have the one copy of Outlook running and it only occurs on this one domain, and its secure with no other access from any other IP's to it
     
  4. Kent Brockman

    Kent Brockman Well-Known Member

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    Not only recreate the accounts: did you change their passwords to very different ones?

    "It's gone" is the message when simultaneosuly "somebody" download and erase the email you are trying to download.

    What version of cPanel/WHM is there?
     
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