ERR_NAME_NOT_RESOLVED on subdomains

[cjbm2994]

Hello,

The current setup of our website is that we have a subdomain (ww2.example.com) that mirrors exactly the contents of those in the main (www.example.com) for the previous week as we proceed with finishing the main site.

This has been setup before I took over as on of the developers of the site. It's a wordpress site btw.

I was successful before in backing up the site in the subdomain, no issues whatsoever. But last week, the subdomain site the error ERR_NAME_NOT_RESOLVED. Any tips on how to solve the issue?

Also, I've read the thread Subdomain not resolve - ERR_NAME_NOT_RESOLVED , Im not sure where can I run the code given and would I run in on the subdomain only?

Thanks

 

[cPanelMichael]

Hello,

The error message suggests the domain name is not responding to DNS requests. Could you verify if the subdomain resolves to the correct IP address? You can use a command such as "host" to verify this. EX:

host sub.domain.com

Thank you.