ERR_NAME_NOT_RESOLVED on subdomains

cjbm2994

Registered
Jun 7, 2016
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0
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Philippines
cPanel Access Level
Website Owner
Hello,

The current setup of our website is that we have a subdomain (ww2.example.com) that mirrors exactly the contents of those in the main (www.example.com) for the previous week as we proceed with finishing the main site.

This has been setup before I took over as on of the developers of the site. It's a wordpress site btw.

I was successful before in backing up the site in the subdomain, no issues whatsoever. But last week, the subdomain site the error ERR_NAME_NOT_RESOLVED. Any tips on how to solve the issue?

Also, I've read the thread Subdomain not resolve - ERR_NAME_NOT_RESOLVED , Im not sure where can I run the code given and would I run in on the subdomain only?

Thanks
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,205
363
Hello,

The error message suggests the domain name is not responding to DNS requests. Could you verify if the subdomain resolves to the correct IP address? You can use a command such as "host" to verify this. EX:

Code:
host sub.domain.com
Thank you.