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ERR_NAME_NOT_RESOLVED on subdomains

Discussion in 'General Discussion' started by cjbm2994, Jun 7, 2016.

  1. cjbm2994

    cjbm2994 Registered

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    Hello,

    The current setup of our website is that we have a subdomain (ww2.example.com) that mirrors exactly the contents of those in the main (www.example.com) for the previous week as we proceed with finishing the main site.

    This has been setup before I took over as on of the developers of the site. It's a wordpress site btw.

    I was successful before in backing up the site in the subdomain, no issues whatsoever. But last week, the subdomain site the error ERR_NAME_NOT_RESOLVED. Any tips on how to solve the issue?

    Also, I've read the thread Subdomain not resolve - ERR_NAME_NOT_RESOLVED , Im not sure where can I run the code given and would I run in on the subdomain only?

    Thanks
     
    #1 cjbm2994, Jun 7, 2016
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    The error message suggests the domain name is not responding to DNS requests. Could you verify if the subdomain resolves to the correct IP address? You can use a command such as "host" to verify this. EX:

    Code:
    host sub.domain.com
    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, Jun 14, 2016
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