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SOLVED ERR_SSL_PROTOCOL_ERROR after creating new account

Discussion in 'General Discussion' started by Leslie de Groot, Jul 25, 2017.

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  1. Leslie de Groot

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    I'm on v66.0.4.

    When I create a new user and visit it over SSL, I'm getting these error messages from:

    Google Chrome: ERR_SSL_PROTOCOL_ERROR
    Mozilla Firefox: SSL_ERROR_RX_RECORD_TOO_LONG

    I've noticed the following work around: WHM >> Apache Configuration >> Global Configuration >> Just save it, so httpd.conf wil be rebuilded again.

    Because of this issue AutoSSL throws these errors:

    SSL connection failed for domain.nl: SSL connect attempt failed error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol.
     
    #1 Leslie de Groot, Jul 25, 2017
    Last edited: Jul 26, 2017
  2. Leslie de Groot

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    The work around stops working after some time. Constantly the SSL error.
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    It's possible this relates to internal case CPANEL-14678 where Apache virtual host entries were inserted at the wrong location. This is fixed in cPanel version 66.0.5:

    Fixed case CPANEL-14678: Fix broken httpd.conf parsing of post virtualhost includes.

    Additionally, the following command should correct the issue on systems that are not yet updated to 66.0.5:

    Code:
    /scripts/rebuildhttpdconf


    Thank you.
     
  4. Leslie de Groot

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    The issue has been resolved :)

    Thanks!
     
    cPanelMichael likes this.
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