SOLVED ERR_SSL_PROTOCOL_ERROR after creating new account

Jul 13, 2017
14
4
3
The Netherlands
cPanel Access Level
Root Administrator
I'm on v66.0.4.

When I create a new user and visit it over SSL, I'm getting these error messages from:

Google Chrome: ERR_SSL_PROTOCOL_ERROR
Mozilla Firefox: SSL_ERROR_RX_RECORD_TOO_LONG

I've noticed the following work around: WHM >> Apache Configuration >> Global Configuration >> Just save it, so httpd.conf wil be rebuilded again.

Because of this issue AutoSSL throws these errors:

SSL connection failed for domain.nl: SSL connect attempt failed error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol.
 
Last edited:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,203
363
Hello,

It's possible this relates to internal case CPANEL-14678 where Apache virtual host entries were inserted at the wrong location. This is fixed in cPanel version 66.0.5:

Fixed case CPANEL-14678: Fix broken httpd.conf parsing of post virtualhost includes.

Additionally, the following command should correct the issue on systems that are not yet updated to 66.0.5:

Code:
/scripts/rebuildhttpdconf
Thank you.
 
Jul 13, 2017
14
4
3
The Netherlands
cPanel Access Level
Root Administrator
Hello,

It's possible this relates to internal case CPANEL-14678 where Apache virtual host entries were inserted at the wrong location. This is fixed in cPanel version 66.0.5:

Fixed case CPANEL-14678: Fix broken httpd.conf parsing of post virtualhost includes.

Additionally, the following command should correct the issue on systems that are not yet updated to 66.0.5:

Code:
/scripts/rebuildhttpdconf
Thank you.

The issue has been resolved :)

Thanks!
 
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