ERR_SSL_PROTOCOL_ERROR to visitors having IPv 6 IP address.

Keyur V

Registered
Aug 24, 2017
2
0
1
India
cPanel Access Level
Website Owner
Hi,

Recently we migrate our site to new host ( Linode ). After migration some visitors started getting following errors.

[Removed - Please attach images directly to threads]

After some investigation we found that users having IPv 6 IP address facing above error while users having IPv 4 IP address don't get any error and it works fine for them.

Can any one guide us to resolve above issues earliest.

Thank you.
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
Hello,

It looks like the domain name referenced in your screenshot is opening well and resolving to an IPv6 address. Can you verify if the issue was solved?

Thank you.