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SOLVED Erro ao Atualizar Failed to download updatenow.static

Discussion in 'Discussões em Português' started by Luciano Donato, Jan 18, 2017.

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  1. Luciano Donato

    Luciano Donato Active Member

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    Quando tento atualizar o whm ocorre o seguinte erro, já tem 3 dias.
    Segue o erro abaixo:
    Code:
    [2017-01-18 13:32:10 -0200] ***** FATAL: Failed to download updatenow.static from server: The system cannot update the /var/cpanel/sysinfo.config file. at /usr/local/cpanel/Cpanel/GenSysInfo.pm line 115.
    
    Segue o log:
    
    => Log opened from /usr/local/cpanel/scripts/updatenow (1520) at Wed Jan 18 13:32:09 2017
    [2017-01-18 13:32:09 -0200]   Detected version '11.60.0.34' from version file.
    [2017-01-18 13:32:09 -0200]   Running version '11.60.0.34' of updatenow.
    [2017-01-18 13:32:09 -0200]   Retrieved public key from vendor: cpanel, category: release, url: https://securedownloads.cpanel.net/cPanelPublicKey.asc
    [2017-01-18 13:32:09 -0200]   Retrieved public key from vendor: cpanel, category: development, url: https://securedownloads.cpanel.net/cPanelDevelopmentKey.asc
    [2017-01-18 13:32:09 -0200]   Retrieved public key from vendor: cpanel, category: development-sts, url: https://securedownloads.cpanel.net/STSTestKey.asc
    [2017-01-18 13:32:09 -0200]   Using mirror '67.222.0.10' for host 'httpupdate.cpanel.net'.
    [2017-01-18 13:32:09 -0200]   Successfully verified signature for cpanel (key types: release).
    [2017-01-18 13:32:09 -0200]   Target version set to '11.60.0.35'
    [2017-01-18 13:32:09 -0200]   Switching to 11.60.0.35 to determine if we can reach that version without failure.
    [2017-01-18 13:32:10 -0200] ***** FATAL: Failed to download updatenow.static from server: The system cannot update the /var/cpanel/sysinfo.config file. at /usr/local/cpanel/Cpanel/GenSysInfo.pm line 115.
    [2017-01-18 13:32:10 -0200]   The Administrator will be notified to review this output when this script completes
    => Log closed Wed Jan 18 13:32:10 2017
    
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    I've seen this happen when the RPM database on a system is corrupted. Please try rebuilding the RPM database via:

    "WHM Home » Software » Rebuild RPM Database"

    Let us know if the cPanel update completes after the RPM database rebuild.

    Thank you.

    Translation:

    Olá,

    Eu vi isso acontecer quando o banco de dados RPM em um sistema está corrompido. Tente reconstruir o banco de dados RPM por meio de:

    "WHM Home» Software »Reconstruir o banco de dados RPM"

    Informe-nos se a atualização do cPanel for concluída após a reconstrução do banco de dados RPM.

    Obrigado.
     
  3. Luciano Donato

    Luciano Donato Active Member

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    Obrigado, deu certo, atualizado com sucesso.
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    I'm happy to see that helped. Thank you for updating us with the outcome.

    Translation:

    Estou feliz por ver que ajudou. Obrigado por nos atualizar com o resultado.
     
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