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Erro: domain.com is owned by another user

Discussion in 'General Discussion' started by Addit, Oct 26, 2012.

  1. Addit

    Addit Member

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    Hi,

    I deleted an account in my whm account and want to create an addon domain in another account in the same reseller account, but get the above error msg.

    I've read some other threads and instructions to solve this, but need simple instructions regarding checking if the domain and dns still appear somewhere.

    Plse help. Thanks
     
  2. MilesWeb

    MilesWeb Well-Known Member
    PartnerNOC

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    This is due to the entry for domain has not been removed from some of the configuration files. As a reseller you won't have access to remove those entries from config files. You should contact your web hosting provider. They will be able to do it for you.
     
  3. Addit

    Addit Member

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    OK, will do that, thanks for your quick response!
     
  4. MilesWeb

    MilesWeb Well-Known Member
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    You are most welcome. I hope you have managed to sort this.
     
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