Erro: domain.com is owned by another user

Addit

Member
Oct 22, 2012
8
0
1
cPanel Access Level
Reseller Owner
Hi,

I deleted an account in my whm account and want to create an addon domain in another account in the same reseller account, but get the above error msg.

I've read some other threads and instructions to solve this, but need simple instructions regarding checking if the domain and dns still appear somewhere.

Plse help. Thanks
 

MilesWeb

Well-Known Member
PartnerNOC
May 23, 2012
173
2
68
India
cPanel Access Level
Root Administrator
Twitter
This is due to the entry for domain has not been removed from some of the configuration files. As a reseller you won't have access to remove those entries from config files. You should contact your web hosting provider. They will be able to do it for you.
 

MilesWeb

Well-Known Member
PartnerNOC
May 23, 2012
173
2
68
India
cPanel Access Level
Root Administrator
Twitter
OK, will do that, thanks for your quick response!
You are most welcome. I hope you have managed to sort this.