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Erroneous disk usage reports

Discussion in 'General Discussion' started by apc1, Aug 4, 2005.

  1. apc1

    apc1 Well-Known Member

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    Hi,

    We have a site that has used 730MB of space used from a package that allows 10,000MB of storage.

    WHM is sending the following warnings:

    The account with the username 'account_name', is running out of disk space.
    Please remove some files from this account, or ask the administrator to increase your disk quota.
    You have currently used 730.41% of your disk space.


    So the calculations seem to assume that the maximumis 100MB and is ignoring 2 decimal places.

    Has anyone else seen this and what can be done about it?

    Thanks!
     
  2. randomuser

    randomuser Well-Known Member

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    I too am seeing this issue for an account that is using 360M of its 515M available. Same error:

    > The account with the username '<username>', is running out of disk
    > space.
    > Please remove some files from this account, or ask the
    > administrator to increase your disk quota.
    > You have currently used 100.00% of your disk space.

    grepping username /etc/quota.conf, running "quota username", and looking at the current disk space used/disk space available to them in cPanel, everything looks fine. But, for some reason cPanel thinks otherwise. Have you checked Bugzilla? I'm going to look now and see if someone hasn't reported this previously.

    Here's the output from "quota username", which shows that they are within their quota:

    # quota username
    Disk quotas for user username (uid 31872):
    Filesystem blocks quota limit grace files quota limit grace
    /dev/sda5 8 614400 614400 7 0 0
    /dev/sdb2 364120 614400 614400 5485 0 0

    (the quota output currently reflects a 600M limit and not 515M as I reported above, because I temporarily upped the limit. Previously it showed the correct amount to reflect 515M)

    edit: I don't see anything in Bugzilla, but it's entirely possible a bug report has been filed. I'm going to wait a day or so to see if there are any replies to this thread before submitting a bug report.
     
    #2 randomuser, Aug 11, 2005
    Last edited: Aug 11, 2005
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