ERROR [0s]: Please Check You Info Or Try With Another Port And Encryption

kuwaite33

Registered
Apr 20, 2022
4
1
3
Kuwait
cPanel Access Level
Website Owner
Hello

What is the solution to this problem?

ERROR [0s]: Please Check You Info Or Try With Another Port And Encryption
[E_WARNING] Authentication failed for user "[email protected]": imap_open(): Couldn't open stream {mail.domain.com:993/imap/ssl/validate-cert}
imap_alerts (0):
imap_errors (1):
- Certificate failure for mail.domain.com: self signed certificate: /emailAddress=[email protected]/CN=x-x-x-x.cprapid.com
 
Last edited by a moderator:

andrew.n

Well-Known Member
Jun 9, 2020
877
329
63
EU
cPanel Access Level
Root Administrator
Where do you get this error exactly? This seems to be a PHP script? Looks like you don't have an SSL certificate for the domain installed so you should go to WHM - AutoSSL - Manage Users and enable SSL then force run to get this properly installed.
 

Spirogg

Well-Known Member
Feb 21, 2018
695
151
43
chicago
cPanel Access Level
Root Administrator
- Certificate failure for mail.sendme.ac: self signed certificate: /emailAddress=[email protected]/CN=162-55-234-94.cprapid.com
also check hostname
in terminal type hostname
see what it shows and post it here

- if its not one you created and its the automated one from cPanel installation you should change that to a qualified domain
example: server.yourdomain.tld


did you change the hostname from 162-55-234-94.cprapid.com to your own hostname
seems its pulling this hostname 162-55-234-94.cprapid.com