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Error 401

Discussion in 'Security' started by m.akram, Dec 23, 2013.

  1. m.akram

    m.akram Active Member

    Nov 25, 2013
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    Our new reseller client cannot access WHM. He is getting following error:
    HTTP error 401
    You do not have permission to access this page.

    I have allowed his IP range in WHM security center-> host access control. is this correct place to allow his IP. Still he cannot access our WHM page and getting the above mentioned error.
    #1 m.akram, Dec 23, 2013
    Last edited: Dec 24, 2013
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
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    Hello :)

    It sounds like you may have incorrectly added their IP address to the host access control page. Could you review that page or view it directly in /etc/hosts.allow to ensure you have not mistyped or placed their IP address in the wrong location or service?

    Thank you.
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