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error 404 :changelook.shtml

Discussion in 'General Discussion' started by bidouilleur, Dec 23, 2009.

  1. bidouilleur

    bidouilleur Well-Known Member

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    I upped a server to latest release. When in cpanel a customer goes to getting started wizard, jump to web mail, next ... They get an error 404

    I forced a cpanel update to latest but that didn't solve the issue
    Any clue why this might happen ? Another serve is running smooth and does not have this issue weirdly
    both are : CENTOS 4.7 i686 standard

    error on page

    The server was not able to find the document (./frontend/x3/getstarted/changelook.shtml) you requested.
    Please check the url and try again. You might also want to report this
    error to your web hosting provider.


    the Shtml is bothering me ...

    thanks for your ideas, help
     
  2. carverrn

    carverrn Member

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    I see the same problem if the account's domain is a subdomain and not a main domain. Example: mysite.web.somedomain.com

    We are at cPanel 11.25.0-CURRENT (Build 46156)

    Regards,
    Rich
     
  3. midwestkel

    midwestkel Member

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    Here is the fix that we did. You need to find updatecontact.html ours was located here:

    usr/local/cpanel/base/frontend/x3/getstarted/updatecontact.html


    Change:
    To:
    Fix Typo in instructions:
    Find:

    Change to:
     
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