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Error 404 not found

Discussion in 'General Discussion' started by Erika Hernandez, Mar 29, 2019.

  1. Erika Hernandez

    Erika Hernandez Registered

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    Hi guys,
    could you please help me: I have a web software that I have in the url: [Moderator Note: Removed direct link to website], I can see the login page, but when I try to login it shows error 404 not found:

    File not found (404 error)
    If you think what you're looking for should be here, please contact the site owner.


    I do not know why this happens, I already created the database, I did the configuration of the files.
    Do you know what may be happening with my software and hosting?

    Regards
     
    #1 Erika Hernandez, Mar 29, 2019
    Last edited by a moderator: Mar 29, 2019
  2. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hello @Erika Hernandez

    It sounds like some portion of the configuration for the web software is not set up properly, to further assist you might want to contact your hosting provider or if you have access to the logs you might want to check the Apache error logs which can be found in the cPanel UI at cPanel>>Metrics>>Errors

    Thanks!
     
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