Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Error 500 for suspended account suspendedpage.cgi

Discussion in 'General Discussion' started by mdspidle, Feb 26, 2019.

  1. mdspidle

    mdspidle Member

    Joined:
    Feb 17, 2015
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    I have a new server running 78.0.12 and any suspended account is showing 500 error, in the error_log I see Cannot allocate memory: [client xxxxxx:54056] couldn't create child process: 12: suspendedpage.cgi - Ideas on how to fix?

    Server is running cloudlinux and mod_lsapi
     
    #1 mdspidle, Feb 26, 2019
  2. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

    Joined:
    Nov 14, 2017
    Messages:
    6,124
    Likes Received:
    474
    Trophy Points:
    233
    Location:
    Houston
    cPanel Access Level:
    DataCenter Provider
    Hi @mdspidle

    What's the current memory usage on the server? You can find this by running the following:

    Code:
    free -m
    and historical memory usage by running the following:

    Code:
    sar -r
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelLauren, Feb 26, 2019
(You must log in or sign up to post here.)
Loading...
Similar Threads - Error suspended account
  1. jcompally

    SOLVED Account suspended then "Error establishing database connection"

    jcompally, Jan 23, 2018, in forum: General Discussion
    Replies:
    7
    Views:
    722
    cPanelMichael
    Feb 1, 2018
  2. DotNetrix

    New Thread Update error python-devel conflicts with python

    DotNetrix, Jun 16, 2019 at 1:18 AM, in forum: General Discussion
    Replies:
    1
    Views:
    39
    GOT
    Jun 16, 2019 at 7:22 AM
  3. rudolfl

    New Thread Error 500 is not being logged

    rudolfl, Jun 15, 2019 at 10:28 PM, in forum: General Discussion
    Replies:
    2
    Views:
    54
    rudolfl
    Jun 16, 2019 at 1:32 AM
  4. tomdchi

    New Thread PHPMyAdmin 500 Error

    tomdchi, Jun 15, 2019 at 9:30 PM, in forum: Database Discussion
    Replies:
    0
    Views:
    29
    tomdchi
    Jun 15, 2019 at 9:30 PM
  5. kernow

    New Thread Error changing PHP version

    kernow, Jun 15, 2019 at 1:08 PM, in forum: EasyApache
    Replies:
    2
    Views:
    43
    kernow
    Jun 15, 2019 at 6:20 PM

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice