Error 500 for suspended account suspendedpage.cgi

[mdspidle]

I have a new server running 78.0.12 and any suspended account is showing 500 error, in the error_log I see Cannot allocate memory: [client xxxxxx:54056] couldn't create child process: 12: suspendedpage.cgi - Ideas on how to fix?

Server is running cloudlinux and mod_lsapi

 

[cPanelLauren]

Hi @mdspidle

I have a new server running 78.0.12 and any suspended account is showing 500 error, in the error_log I see Cannot allocate memory: [client xxxxxx:54056] couldn't create child process: 12: suspendedpage.cgi - Ideas on how to fix?

Server is running cloudlinux and mod_lsapi

What's the current memory usage on the server? You can find this by running the following:

free -m

and historical memory usage by running the following:

sar -r