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Error 500 for suspended account suspendedpage.cgi

Discussion in 'General Discussion' started by mdspidle, Feb 26, 2019.

  1. mdspidle

    mdspidle Member

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    I have a new server running 78.0.12 and any suspended account is showing 500 error, in the error_log I see Cannot allocate memory: [client xxxxxx:54056] couldn't create child process: 12: suspendedpage.cgi - Ideas on how to fix?

    Server is running cloudlinux and mod_lsapi
     
  2. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hi @mdspidle

    What's the current memory usage on the server? You can find this by running the following:

    Code:
    free -m
    and historical memory usage by running the following:

    Code:
    sar -r
     
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