ERROR 500 - INTERNAL SERVER ERROR

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
953
131
168
cPanel Access Level
Root Administrator
Hey there! It's likely the .htaccess error you're seeing is likely related to the problem, but that isn't the root cause of the 500 error on the system. There are likely other things being logged on the server by the time you check the error logs in WHM, so the 500 err is not being displayed.

I always like to run this command on the server while refreshing the page, which lets me see the 500 error in real-time on the server:

tail -f /etc/apache2/logs/error_log

You could try that from the WHM >> Terminal application as well, or you can scroll through the error log window you included in your screenshot to see if you can find more details on the error. I'd expect to see either "500" or "Internal Server Error" in the logs when the problem is happening.
 

MUKESH RAJ

Registered
Jun 9, 2020
1
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1
India
cPanel Access Level
Root Administrator
Internal Server Error

500

No response from subprocess (whostmgr (whostmgr10)): The subprocess reported error number 72,057,594,037,927,935 when it ended. The process dumped a core file.
 

ZenHostingTravis

Well-Known Member
PartnerNOC
May 22, 2020
168
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28
Australia
cPanel Access Level
Root Administrator
We saw this problem when we recently migrated a portfolio of older websites using the CodeIgnitor framework.

The issues were with permissions, the database user and password and path in config file(s).