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Error: 500 No response from subprocess (whostmgr (cpanel))

Discussion in 'General Discussion' started by Romer Romero, Apr 18, 2013.

  1. Romer Romero

    Romer Romero Member

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    Twitter:
    Hello I need some help, I can't access my whm. Y receive the next error:

    Internal Server Error

    500

    No response from subprocess (whostmgr (cpanel)): subprocess was killed with signal 11


    I tried restarting cpanel service with no luck:

    This is my /usr/local/cpanel/logs/error_log

    Code:
    [2013-04-18 10:54:44 -0400] warn [cpsrvd-ssl] Lock /var/cpanel/sessions/raw/:RHdm7BmwPobOxKLTl51IGYzYpP9fY0nNWi20SnI9p3avHRstaXFAH6$
            Cpanel::SafeFile::safeunlock(ARRAY(0x9e441b8)) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 89
            Cpanel::SafeFile::safeclose(IO::Handle=GLOB(0x9e44110), ARRAY(0x9e441b8)) called at /usr/local/cpanel/Cpanel/Config/LoadCon$
            Cpanel::Config::LoadConfig::loadConfig('/var/cpanel/sessions/raw/:RHdm7BmwPobOxKLTl51IGYzYpP9fY0nNWi20SnI9p3avHRstaXFAH63wv$
            Cpanel::Session::loadSession(':RHdm7BmwPobOxKLTl51IGYzYpP9fY0nNWi20SnI9p3avHRstaXFAH63wv8ob9D3E') called at cpsrvd-ssl line$
            main::handle_auth() called at cpsrvd-ssl line 1039                  
            main::handle_one_connection() called at cpsrvd-ssl line 891
    Can't get the fcntl flags on self->{'socket'}et: Bad file descriptor
    Can't fcntl self->{'socket'}et to non-blocking: Bad file descriptor
    Internal Server Error: "GET /cpsess9694624244/ HTTP/1.1" 500 No response from subprocess (whostmgr (cpanel)): subprocess was killed$
    [2013-04-18 10:54:56 -0400] warn [cpsrvd-ssl] Lock /var/cpanel/sessions/raw/:pDcSJVihjP53kp1xFbuA9haiCJLVXVCKPpxpY9Y_PKtvreyME8Ikp7$
            Cpanel::SafeFile::safeunlock(ARRAY(0x9e441dc)) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 89
            Cpanel::SafeFile::safeclose(IO::Handle=GLOB(0x9e44134), ARRAY(0x9e441dc)) called at /usr/local/cpanel/Cpanel/Config/LoadCon$
            Cpanel::Config::LoadConfig::loadConfig('/var/cpanel/sessions/raw/:pDcSJVihjP53kp1xFbuA9haiCJLVXVCKPpxpY9Y_PKtvreyME8Ikp7QpS$
            Cpanel::Session::loadSession(':pDcSJVihjP53kp1xFbuA9haiCJLVXVCKPpxpY9Y_PKtvreyME8Ikp7QpSOSxWOjB') called at cpsrvd-ssl line$
            main::handle_auth() called at cpsrvd-ssl line 1039
            main::handle_one_connection() called at cpsrvd-ssl line 891
    Thanks for your time
     
  2. arunsv84

    arunsv84 Well-Known Member

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    Try the following.

    Restart cPanel.

    Cheers!!!
     
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  3. Romer Romero

    Romer Romero Member

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    thank you bro. I think that the cpanel restart was enough and wait a little for propagation I guess.

    Regards
     
  4. arunsv84

    arunsv84 Well-Known Member

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    No problem. You can clear your browser cache and check or from a different browser.

    Cheers!!!
     
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