The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Error 500 No response from subprocess (whostmgr (whostmgr))

Discussion in 'General Discussion' started by ema_eltuti, Jun 16, 2015.

  1. ema_eltuti

    ema_eltuti Registered

    Joined:
    Jun 16, 2015
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Argentina
    cPanel Access Level:
    Root Administrator
    Good morning from Argentina.

    After updating WHM I get the following error:

    Code:
    tail -f /usr/local/cpanel/logs/error_log
        Cpanel::Server::internal_error(Cpanel::Server=HASH(0x3e6c760), "No response from subprocess (whostmgr (whostmgr)): The subpro"...) called at cpsrvd.pl line 6052
        cpanel::cpsrvd::internal_error("No response from subprocess (whostmgr (whostmgr)): The subpro"...) called at cpsrvd.pl line 9144
        cpanel::cpsrvd::handle_subprocess_failure(3, "html", 0, "No response from subprocess (whostmgr (whostmgr)): The subpro"...) called at cpsrvd.pl line 7268
        cpanel::cpsrvd::subprocess_handler("whostmgr (whostmgr)", IO::Handle=GLOB(0x3e6ccd0), IO::Handle=GLOB(0x3e6c2f8), 0, "html") called at cpsrvd.pl line 7478
        cpanel::cpsrvd::cpHandler("app", "whostmgr", "json", 0) called at cpsrvd.pl line 6176
        cpanel::cpsrvd::dodoc_whostmgrd() called at cpsrvd.pl line 1882
        cpanel::cpsrvd::dodoc(HASH(0x213e0d0)) called at cpsrvd.pl line 1493
        cpanel::cpsrvd::handle_one_connection() called at cpsrvd.pl line 1073
        cpanel::cpsrvd::script() called at cpsrvd.pl line 437
Internal Server Error: "GET /cpsess6007459277/ HTTP/1.1" 500 No response from subprocess (whostmgr (whostmgr)): The subprocess exited with status 127 (EKEYEXPIRED).

##################################################################################
    As I can fix the error?
     
    #1 ema_eltuti, Jun 16, 2015
    Last edited by a moderator: Jun 16, 2015
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    35,700
    Likes Received:
    1,139
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    Please post the output from:

    Code:
    cat /usr/local/cpanel/version
    Does the issue continue if you force an update of cPanel via "/scripts/upcp --force"?

    Thank you.
     
    #2 cPanelMichael, Jun 17, 2015
  3. ema_eltuti

    ema_eltuti Registered

    Joined:
    Jun 16, 2015
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Argentina
    cPanel Access Level:
    Root Administrator

    cat /usr/local/cpanel/version
    11.50.0.10

    Running the forced update the problem persists.
     
    #3 ema_eltuti, Jun 17, 2015
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    35,700
    Likes Received:
    1,139
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    I've seen a few instances where this error message was the result of duplicate cPanel RPMs installed on the server. Please run the following commands and let us know if it helps:

    Code:
    /usr/local/cpanel/scripts/autorepair fix_duplicate_cpanel_rpms
/usr/local/cpanel/scripts/upcp --force
    Thank you.
     
    #4 cPanelMichael, Jul 1, 2015
(You must log in or sign up to post here.)
Loading...
Similar Threads - Error response subprocess
  1. nickwuk

    SOLVED xmlapi addsubdomain gives error in cpanel.pl line 1825

    nickwuk, Jun 27, 2017 at 9:54 AM, in forum: cPanel Developers
    Replies:
    3
    Views:
    45
    cPanelMichael
    Jun 27, 2017 at 12:39 PM
  2. Jorge Aguilar

    Internal Server Error in /cpanel

    Jorge Aguilar, Jun 26, 2017 at 12:41 PM, in forum: Discusión en Español
    Replies:
    4
    Views:
    52
    cPanelMichael
    Jun 27, 2017 at 12:00 PM
  3. Catalin Corozanu

    500 error when trying to access via /cpanel, /whm, /webmail

    Catalin Corozanu, Jun 26, 2017 at 12:52 AM, in forum: General Discussion
    Replies:
    1
    Views:
    33
    cPanelMichael
    Jun 26, 2017 at 10:28 AM
  4. avanticreativos

    Unknown storage engine 'InnoDB' error

    avanticreativos, Jun 25, 2017 at 11:06 PM, in forum: Database Discussions
    Replies:
    1
    Views:
    41
    Infopro
    Jun 26, 2017 at 4:14 AM
  5. morrow95

    Upgraded to EA4 - error with multiPHP Manager when changing php version

    morrow95, Jun 25, 2017 at 12:19 AM, in forum: EasyApache
    Replies:
    11
    Views:
    92
    morrow95
    Jun 27, 2017 at 3:31 PM

Share This Page