Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Error 500 No response from subprocess (whostmgr (whostmgr))

Discussion in 'General Discussion' started by ema_eltuti, Jun 16, 2015.

  1. ema_eltuti

    ema_eltuti Registered

    Joined:
    Jun 16, 2015
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Argentina
    cPanel Access Level:
    Root Administrator
    Good morning from Argentina.

    After updating WHM I get the following error:

    Code:
    tail -f /usr/local/cpanel/logs/error_log
        Cpanel::Server::internal_error(Cpanel::Server=HASH(0x3e6c760), "No response from subprocess (whostmgr (whostmgr)): The subpro"...) called at cpsrvd.pl line 6052
        cpanel::cpsrvd::internal_error("No response from subprocess (whostmgr (whostmgr)): The subpro"...) called at cpsrvd.pl line 9144
        cpanel::cpsrvd::handle_subprocess_failure(3, "html", 0, "No response from subprocess (whostmgr (whostmgr)): The subpro"...) called at cpsrvd.pl line 7268
        cpanel::cpsrvd::subprocess_handler("whostmgr (whostmgr)", IO::Handle=GLOB(0x3e6ccd0), IO::Handle=GLOB(0x3e6c2f8), 0, "html") called at cpsrvd.pl line 7478
        cpanel::cpsrvd::cpHandler("app", "whostmgr", "json", 0) called at cpsrvd.pl line 6176
        cpanel::cpsrvd::dodoc_whostmgrd() called at cpsrvd.pl line 1882
        cpanel::cpsrvd::dodoc(HASH(0x213e0d0)) called at cpsrvd.pl line 1493
        cpanel::cpsrvd::handle_one_connection() called at cpsrvd.pl line 1073
        cpanel::cpsrvd::script() called at cpsrvd.pl line 437
Internal Server Error: "GET /cpsess6007459277/ HTTP/1.1" 500 No response from subprocess (whostmgr (whostmgr)): The subprocess exited with status 127 (EKEYEXPIRED).

##################################################################################
    As I can fix the error?
     
    #1 ema_eltuti, Jun 16, 2015
    Last edited by a moderator: Jun 16, 2015
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,711
    Likes Received:
    1,794
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    Please post the output from:

    Code:
    cat /usr/local/cpanel/version
    Does the issue continue if you force an update of cPanel via "/scripts/upcp --force"?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, Jun 17, 2015
  3. ema_eltuti

    ema_eltuti Registered

    Joined:
    Jun 16, 2015
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Argentina
    cPanel Access Level:
    Root Administrator

    cat /usr/local/cpanel/version
    11.50.0.10

    Running the forced update the problem persists.
     
    #3 ema_eltuti, Jun 17, 2015
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,711
    Likes Received:
    1,794
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    I've seen a few instances where this error message was the result of duplicate cPanel RPMs installed on the server. Please run the following commands and let us know if it helps:

    Code:
    /usr/local/cpanel/scripts/autorepair fix_duplicate_cpanel_rpms
/usr/local/cpanel/scripts/upcp --force
    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 cPanelMichael, Jul 1, 2015
(You must log in or sign up to post here.)
Loading...
Similar Threads - Error response subprocess
  1. taredj

    No response from subprocess error

    taredj, Jun 13, 2018, in forum: General Discussion
    Replies:
    1
    Views:
    44
    cPanelLauren
    Jun 13, 2018
  2. acpro

    AUTO SSL error: size of response body exceeds

    acpro, Jul 17, 2017, in forum: Security
    Replies:
    5
    Views:
    3,012
    cPanelMichael
    Jul 18, 2017
  3. lilidia

    New Thread The server can not find the requested page error

    lilidia, Jun 23, 2018 at 9:32 AM, in forum: Bind/DNS/Nameserver
    Replies:
    2
    Views:
    56
    sktest123
    Jun 23, 2018 at 10:48 PM
  4. Zoee

    New Thread Duplicated database causes memory error when connecting.

    Zoee, Jun 23, 2018 at 8:52 AM, in forum: Database Discussion
    Replies:
    1
    Views:
    47
    24x7server
    Jun 23, 2018 at 10:42 AM
  5. anhnn123

    New Thread You cannot install more than one script error

    anhnn123, Jun 22, 2018 at 9:04 PM, in forum: General Discussion
    Replies:
    1
    Views:
    49
    rpvw
    Jun 23, 2018 at 2:01 AM

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice