Error 503 and 500 Suddenly !

[dxb04]

Hello ,

I don't if i am writing in the correct place or no , but any way it is a try to figure out the problem cause this issue !

Just 3 days ago , suddenly few websites on my server shows error 503 and 500 ..
i didn't do any changes in the server in any way ..
all this happened at once ..

I tried to update cpanel
and tried to change the php version ..
but still nothing changed !

one of the websites can run html files ..
but the php files are not working at all ..

One more thing ,
i have another website which is working fine with out any issues ..

any idea about the reason caused this issue , since i am trying and searching with out getting to a solution solving my problem

Hope someone can help !

* The running php version is : php 7.3 (ea-php73)

 

[quietFinn]

Are you using CloudLinux?

 

[dxb04]

Are you using CloudLinux?

No ..

 

[kodeslogic]

Using Engintron for Nginx?
Please share output of apache error logs.

 

[dxb04]

Using Engintron for Nginx?
Please share output of apache error logs.

I don't remember that i have "Engintron for Nginx" or even "Nginx" it self ..
i tried to check the version of Nginx by using

Nginx -v

or

Nginx -V

But didn't work !

And regarding the error log , there is lot of errors getting repeat and repeat ..
I attached the error log file with the errors starting from the day i faced a problem ..

I upload the txt file which contains the error online , because i couldn't upload it or attach it here ..
This is the link :

GroupDocs Editor WYSIWYG

products.groupdocs.app

 

[kodeslogic]

@dxb04

Thank you for reaching out to us.
I am glad our team was able to fix the issues you mention.

 

[dxb04]

@dxb04

Thank you for reaching out to us.
I am glad our team was able to fix the issues you mention.

Yes , Thank you for your help and support

 

[cPRex]

Thanks @kodeslogic