Operating System & Version
CENTOS 7.9
cPanel & WHM Version
v92.0.6

dxb04

Active Member
Dec 27, 2020
25
1
3
UAE
cPanel Access Level
Root Administrator
Hello ,

I don't if i am writing in the correct place or no , but any way it is a try to figure out the problem cause this issue !

Just 3 days ago , suddenly few websites on my server shows error 503 and 500 ..
i didn't do any changes in the server in any way ..
all this happened at once ..

I tried to update cpanel
and tried to change the php version ..
but still nothing changed !

one of the websites can run html files ..
but the php files are not working at all ..

One more thing ,
i have another website which is working fine with out any issues ..

any idea about the reason caused this issue , since i am trying and searching with out getting to a solution solving my problem

Hope someone can help !

* The running php version is : php 7.3 (ea-php73)
 
Last edited by a moderator:

kodeslogic

Well-Known Member
PartnerNOC
Apr 26, 2020
441
208
118
IN
cPanel Access Level
Root Administrator
Using Engintron for Nginx?
Please share output of apache error logs.
 

dxb04

Active Member
Dec 27, 2020
25
1
3
UAE
cPanel Access Level
Root Administrator
Using Engintron for Nginx?
Please share output of apache error logs.
I don't remember that i have "Engintron for Nginx" or even "Nginx" it self ..
i tried to check the version of Nginx by using
Code:
Nginx -v
or
Code:
Nginx -V
But didn't work !

And regarding the error log , there is lot of errors getting repeat and repeat ..
I attached the error log file with the errors starting from the day i faced a problem ..

I upload the txt file which contains the error online , because i couldn't upload it or attach it here ..
This is the link :
 

kodeslogic

Well-Known Member
PartnerNOC
Apr 26, 2020
441
208
118
IN
cPanel Access Level
Root Administrator
@dxb04

Thank you for reaching out to us.
I am glad our team was able to fix the issues you mention.
 
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