Mar 25, 2014
cPanel Access Level
Root Administrator
Hello :)
I have been configuring a backup via FTP to an internal computer(Filezilla server) in my LAN. I have finally made the connection attempt to go through but now the validation file can't seem to read. I read a lot of these forums that had been getting a similar error message from Filezilla Server of "550 Can't Access File" and on Cpanel it says "Validation for transport failed. Could not upload test file: "Opening data channel for file upload to server of "/validate.tmp-29384-1395787851.txt""

I understand the basis of what is wrong, but am unsure of how to fix it. Since Filezilla Server is getting logged onto successfully and the specified user has the permission to write (as far as Filezilla is concerned) I am lost as to a solution. Any help would be greatly appreciated!


Technical Support Community Manager
Staff member
Apr 11, 2011
cPanel Access Level
DataCenter Provider
Hello :)

Also, could you verify that you are using FTP and not SFTP? There are a couple of internal cases associated with the use of FileZilla so I want to ensure I provide you with accurate information.

Thank you.