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Error 550, CMAE Analysis

Discussion in 'E-mail Discussions' started by Bruno Antunes, Jul 15, 2015.

  1. Bruno Antunes

    Bruno Antunes Registered

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    Hi for all,
    (sorry my terrible english)

    When i try to send any email, with any mail account, the email isnt sent.
    Show this follow message:

    Code:
    [FONT=Courier New]
    ERROR 
    
    Message not sent.
    Requested action not taken: mailbox unavailable
    Server replied: 550 This message was classified as SPAM and may not be delivered (spam report:
    ALL_TRUSTED=-1, [B]CMAE_1=10[/B], TVD_SPACE_RATIO=0.001, CMAE Analysis:
    v=2.1 cv=BYd0qOZ2 c=0 sm=0 tr=0 p=9efUE26XAAAA:8
    a=rexFjg8KgD7QWog3Xzvn/g==:17). Please refer to
    [URL]http://wiki.apache.org/spamassassin/Rules/[/URL] to see how you can fix the
    issue. [/FONT]
    
    What caught my attention was the item "CMAE_1" which always has the value" 10 ".
    I've done several tests, even the subject "test" and body "empty", always I get the same error.

    I've done several surveys than would be the "CMAE_1" and the only thing I got is that it can be related to Cloudmark. You are correct this?
    Any suggestions of what can be?

    Thanks.
     

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    #1 Bruno Antunes, Jul 15, 2015
    Last edited by a moderator: Jul 15, 2015
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Could you post the corresponding entry from /var/log/exim_mainlog when this occurs, as well as clarify if you are sending messages from the cPanel server or to the cPanel server?

    Thank you.
     
  3. John-Turgot

    John-Turgot Registered

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    Bonjour! j'ai le même problème que Bruno

    CpanelMichael! si tu peux m'aider, je ai besoin d'aide d'urgence

    erreur.png je reçois un message de CE sur toutes mes boites email. Du peux plus envoyer les emails. Prière de me venir en aide d'urgence pour régler le problème. Merci!
     
    #3 John-Turgot, Aug 17, 2015
    Last edited by a moderator: Aug 17, 2015
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Could you answer the same question asked to the original poster?

    Thank you.
     
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