I am having a rather bizarre issue trying to install WordPress through CPanel and CPAddons. Here is essentially what is happening:
I submit the request using Site Software in CPanel on the account I am trying to install WordPress on. In WHM I attempt to accept the request like I always do but then get the following error:
You do not have access to that database (orange_wp1)!
When I go look at my tables for that account, I notice that instead of creating a database and user of orange_wp1, it created root_orange_wp1 instead.
I have WHM 11.28.86, and I tried updating to WHM 11.28.87 to see if it fixed the issued (it didn't, and I reverted back to 11.28.86), reinstalled the latest WordPress CPanel addon, and are still experiencing the same issue. Does anyone have any ideas/suggestions for how I can fix this issue?
Thank you.
I submit the request using Site Software in CPanel on the account I am trying to install WordPress on. In WHM I attempt to accept the request like I always do but then get the following error:
You do not have access to that database (orange_wp1)!
When I go look at my tables for that account, I notice that instead of creating a database and user of orange_wp1, it created root_orange_wp1 instead.
I have WHM 11.28.86, and I tried updating to WHM 11.28.87 to see if it fixed the issued (it didn't, and I reverted back to 11.28.86), reinstalled the latest WordPress CPanel addon, and are still experiencing the same issue. Does anyone have any ideas/suggestions for how I can fix this issue?
Thank you.
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