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Error adding new addon domain

Discussion in 'General Discussion' started by kodyxgen, Nov 4, 2017.

  1. kodyxgen

    kodyxgen Active Member

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    Hi,
    I wanted to add a new domain on my clients account and when i added the domain in the addon domain menu from cPanel i was getting error that domain is pointing to a different ip , this was not true because i made the ns server changes 24 h back.
    So i edited the Tweak setting allowing remote domain and i tried to re-add the domain name.
    But i got this error:
    Code:
    exit level [die] [pid=3563] (Could not lock Apache configuration: Cpanel::Exception::Timeout/(XID 744c5y) The system failed to lock the file “/etc/apache2/conf/httpd.conf” after 301 seconds. at /usr/local/cpanel/Cpanel/Exception/CORE.pm line 336, <STDIN> line 1. Cpanel::Exception::create("Timeout", "The system failed to lock the file \x{e2}\x{80}\x{9c}[_1]\x{e2}\x{80}\x{9d} after [quant,_2"..., ARRAY(0x34fd750)) called at /usr/local/cpanel/Cpanel/Exception.pm line 46 Cpanel::Exception::__ANON__(__CPANEL_HIDDEN__, __CPANEL_HIDDEN__..., ARRAY(0x34fd750)) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 711 Cpanel::SafeFile::_timeout_exception("/etc/apache2/conf/httpd.conf", 301) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 743 Cpanel::SafeFile::_die_if_file_is_flocked_cuz_already_waited_a_while("/etc/apache2/conf/httpd.conf", 301) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 812 Cpanel::SafeFile::_lock_wait("/etc/apache2/conf/httpd.conf") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 340 Cpanel::SafeFile::_safelock("/etc/apache2/conf/httpd.conf") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 539 Cpanel::SafeFile::_safe_open(undef, 66, "/etc/apache2/conf/httpd.conf", CODE(0x34fd4b0), "safesysopen") called at /usr/local/cpanel/Cpanel/SafeFile.pm line 197 Cpanel::SafeFile::safesysopen(undef, "/etc/apache2/conf/httpd.conf", 66, 384) called at /usr/local/cpanel/Cpanel/SafeFile.pm line 114 Cpanel::SafeFile::safesysopen_no_warn_on_fail(undef, "/etc/apache2/conf/httpd.conf", 66, 384) called at /usr/local/cpanel/Cpanel/Transaction/File/Base.pm line 103 Cpanel::Transaction::File::Base::new("Cpanel::Transaction::File::Raw", "path", "/etc/apache2/conf/httpd.conf") called at /usr/local/cpanel/Cpanel/Transaction.pm line 19 eval {...} called at /usr/local/cpanel/Cpanel/Transaction.pm line 19 Cpanel::Transaction::get_httpd_conf() called at /usr/local/cpanel/Cpanel/ApacheConf.pm line 606 Cpanel::ApacheConf::_loadhttpdconf_and_transaction(undef) called at /usr/local/cpanel/Cpanel/ApacheConf.pm line 528 Cpanel::ApacheConf::loadhttpdconf() called at /usr/local/cpanel/Cpanel/HttpUtils/Domain.pm line 96 Cpanel::HttpUtils::Domain::domainExistsInConf_vhost_name("addondomain.maindomain.com") called at /usr/local/cpanel/Cpanel/Validate/Component/Domain/HasApacheConfEntry.pm line 44 Cpanel::Validate::Component::Domain::HasApacheConfEntry::validate(Cpanel::Validate::Component::Domain::HasApacheConfEntry=HASH(0x34f4d08)) called at /usr/local/cpanel/Cpanel/Validate/Validator.pm line 45 Cpanel::Validate::Validator::validate(Cpanel::Validate::DomainCreation::Sub=HASH(0x34d1c68)) called at /usr/local/cpanel/Cpanel/Sub.pm line 120 Cpanel::Sub::__ANON__() called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/Try/Tiny.pm line 99 eval {...} called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/Try/Tiny.pm line 90 Try::Tiny::try(CODE(0x34de4f8), Try::Tiny::Catch=REF(0x34ddd48)) called at /usr/local/cpanel/Cpanel/Sub.pm line 124 Cpanel::Sub::addsubdomain(__CPANEL_HIDDEN__, 0, __CPANEL_HIDDEN__, 1, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, ...) called at bin/admin/Cpanel/domain.pl line 198 main::__ANON__() called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/Try/Tiny.pm line 95 eval {...} called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/Try/Tiny.pm line 90 Try::Tiny::try(CODE(0x34bb610), Try::Tiny::Catch=REF(0x13c6ab0)) called at bin/admin/Cpanel/domain.pl line 211 ) 
    My LiteSpeed server was taken down i head, to restart i after that.

    Did any one head the same problem and know's a solution ?
    Thank you!
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello,

    Could you open a support ticket using the link in my signature so we can take a closer look?

    Thank you.
     
  3. kodyxgen

    kodyxgen Active Member

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    Hello,
    I just opened a ticket:
    Your Support Request ID is: 9008971

    Thank you.
     
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