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Error al crear cuentas de correo

Discussion in 'Discusión en Español' started by Josue_Urban, Dec 4, 2017.

  1. Josue_Urban

    Josue_Urban Registered

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    Tengo acceso a la cuenta WHM, di de alta un paquete básico como reseller de Bluehost, dentro de la configuración estableci que el paquete tuviera permitido dar de alta 5 cuentas, sin embargo al buscar crear las cuentas desde el cpanel del dominio me marca simplemente error. Les comparto la configuración del paquete que tengo dado de alta en el whm. Espero me puedan ayudar.


    Saludos desde México.

    Package Name
    Resources
    Disk Quota (MB) 3000
    Monthly Bandwidth (MB) 3000
    Max FTP Accounts 5
    Max Email Accounts 5
    Max Email Lists 5
    Max Databases 5
    Max Sub Domains 2
    Max Parked Domain 2s
    Max Addon Domains 2
    Maximum Hourly Email by Domain Relayed 0
    Maximum percentage of failed or deferred messages a domain may send per hour 0
    Settings
    Options CGI Access

    Feature List / Mail Only
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    What's the specific error message you are receiving?

    Thank you.

    Translation:

    Hola,

    ¿Cuál es el mensaje de error específico que está recibiendo?

    Gracias.
     
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  3. Josue_Urban

    Josue_Urban Registered

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    Muchas gracias "cpanelMichel"

    El Cpanel solo dice: "Error"

    Tambien tengo una alerta en el cpanel que dice:

    Attention! Please register your email IDs used in non-smtp mails through cpanel plugin. Unregistered email IDs will not be allowed in non-smtp emails sent through scripts. Go to Mail section and find "Registered Mail IDs" plugin in paper_lantern theme.


    ¿esto puede influir?

    Un abrazo desde México
     

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  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello,

    As a reseller, you will need to contact your reseller hosting provider for help with that message, as it relates to the use of a third-party plugin.

    Thank you.

    Translation:

    Hola,

    Como revendedor, deberá ponerse en contacto con su proveedor de alojamiento revendedor para recibir ayuda con ese mensaje, ya que se relaciona con el uso de un complemento de terceros.

    Gracias.
     
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