Error: API failure: The system could not download the file .... curl: (28) Connection time-out

mahdy_sharifi

Well-Known Member
Feb 26, 2012
220
1
68
cPanel Access Level
Root Administrator
Hello :

I want install modsec vender but I get following error :

Error: API failure: The system could not download the file “Free ModSecurity Rules from Comodo: curl: (28) Connection time-out

no active vender or plugin installed on my server .

thanks a lot
 

Jcats

Well-Known Member
PartnerNOC
May 25, 2011
806
156
168
New Jersey
cPanel Access Level
DataCenter Provider
waf.comodo.com is down, I cannot find any status on it at all so I hopped on their live chat, response was:

"So there is some temporary issue is going on from our end so please check it after 6- 8 hours from your end. "
 

BillyS

Well-Known Member
Mar 22, 2013
62
4
58
cPanel Access Level
Root Administrator
waf.comodo.com is down, I cannot find any status on it at all so I hopped on their live chat, response was:

"So there is some temporary issue is going on from our end so please check it after 6- 8 hours from your end. "
This is still not working
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,296
1,271
313
Houston
Unfortunately, this Comodo's WAF isn't something we manage or are able to provide assistance for. Feel free to update here when it is working again though as we are aware quite a few people use the 3rd party ruleset.