Error at Create Account in WHM

[swatofficial02]

Hello there, I need help regarding an error when creating an account on WHM. This happened after I updated to 104.0.2 but I don't know if that's the problem or not.

When I want to create an account, an error occurs and Account Creation Failed. The logs displayed by him are as follows:

Account Creation Status: failed

Can't load '/usr/local/cpanel/3rdparty/perl/532/lib/perl5/cpanel_lib/x86_64-linux-64int/auto/DNS/Unbound/Unbound.so' for module DNS::Unbound: /usr/local/cpanel/3rdparty/lib64/libunbound.so.8: file too short at /usr/local/cpanel/3rdparty/perl/532/lib/perl5/532/XSLoader.pm line 93. at /usr/local/cpanel/3rdparty/perl/532/lib/perl5/cpanel_lib/x86_64-linux-64int/DNS/Unbound.pm line 12. BEGIN failed--compilation aborted at /usr/local/cpanel/3rdparty/perl/532/lib/perl5/cpanel_lib/x86_64-linux-64int/DNS/Unbound.pm line 13. Compilation failed in require at /usr/local/cpanel/Cpanel/DNS/Unbound.pm line 28. BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/DNS/Unbound.pm line 28. Compilation failed in require at /usr/local/cpanel/Cpanel/DnsRoots.pm line 11. BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/DnsRoots.pm line 11. Compilation failed in require at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 763.

Anyone here, please help me. Thank you very much

 

[cPRex]

Hey there! It looks like the update may not have completed properly, as that error is saying the /usr/local/cpanel/3rdparty/lib64/libunbound.so is corrupt. Can you try running a forced update with this command to see if that resolves the issue?

/scripts/upcp --force

 

[Rachel S]

log in to SSH, then follows the steps given below:

Step 1: Go to /etc/
Step 2: Now edit the wwwacct.conf file
Step3: add DEFMOD Xskin to the end of the file
Step 4: Save and quit

 

[cPRex]

@Rachel S - I'm very confused about that reply. How would that be related to the issue the OP is seeing? Also, the "xskin" option hasn't existed for many years.