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error /bin/gtar and determine MySQL can't fix on cPanel

Discussion in 'General Discussion' started by itdungpt, Feb 21, 2012.

  1. itdungpt

    itdungpt Active Member

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    run
    # /scripts/pkgacct useraccount

    1.
    /bin/gtar: This does not look like a tar archive
    /bin/gtar: Error exit delayed from previous errors

    2.
    warn [pkgacct] Unable to determine MySQL data directory from mysqladmin variables.
     
  2. itdungpt

    itdungpt Active Member

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    please help me !
     
  3. itdungpt

    itdungpt Active Member

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  4. cPanelJared

    cPanelJared Technical Analyst
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    Please submit a ticket either here or by clicking the link in my signature. There is no charge for submitting a ticket.
     
  5. itdungpt

    itdungpt Active Member

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    ticket 2320082 did not rely me.
     
  6. cPanelJared

    cPanelJared Technical Analyst
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    We answer tickets in the order that they are received. We do not have a guaranteed timeframe for replying to complimentary tickets, but you will receive a reply. During times of increased ticket volume there may be a delay before we can reply to you, but you will get a reply.
     
  7. itdungpt

    itdungpt Active Member

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    i think cpanel can not fix this error. 3 day for this error.
     
    #7 itdungpt, Feb 21, 2012
    Last edited: Feb 21, 2012
  8. cPanelJared

    cPanelJared Technical Analyst
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    The problem in your ticket is a result of custom modifications that you made to your server. The modifications that you made broke the underlying operating system. It is not a problem of cPanel being broken so much as the operating system being broken, and we have told you several times that this is your responsibility, because you made the changes that broke it. To fix the broken server, you really need the help of a qualified server administrator, which is what we have told you repeatedly.

    We do offer a list of companies that offer server administration services and might be able to fix the broken operating system, here:

    http://www.cpanel.net/application-catalog/category/cpanelwhm-developers/
     
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