Error Cannot Read License File and Error Support Access ID

Operating System & Version
Cloudlinux
cPanel & WHM Version
100

tokowebpedia

Registered
Dec 29, 2021
1
0
1
Indonesia
cPanel Access Level
Root Administrator
I always get Error "Cannot Read License File" on my new server when finished transferring cpanel account from old server (reseller) to new server (root).
My new Server IP (root) is 103.56.149.36 already getting about 2 or 3 times "Cannot Read License File" Error. even though I just transferred my cpanel account from the old server to the new server using the "Transfer from Remote cPanel Account" service.
Then I see that there is IP 103.163.138.9 in the message "Cannot Read License File" even though my VPS IP is 103.56.149.36.
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I also have the "Support Access ID" error. Though I've got it with command as root user: /usr/local/cpanel/cpanel -S

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Please solve this problem.
 
Last edited:

cPanelAnthony

Administrator
Staff member
Oct 18, 2021
1,045
112
118
Houston, TX
cPanel Access Level
Root Administrator
Hello! First, is the disk space on your host full?

Code:
df -h
Next, can you try going through the steps in this documentation and let me know if it helps?