Operating System & Version
CENTOS 7.9
cPanel & WHM Version
v98.0.9
Jan 15, 2021
14
0
1
El Salvador
cPanel Access Level
Root Administrator
Hi, I have installed ClamAV for cPanel from, -WHM - Cpanel - manager plugin, however I get an error when I want to scan a user's files within cpanel.

It gives me the following error:
Oops!
The system failed to start a scan.
If this condition persists, contact your system administrator.

I leave attached image
 

Attachments

andrew.n

Well-Known Member
Jun 9, 2020
775
279
63
EU
cPanel Access Level
Root Administrator
Jan 15, 2021
14
0
1
El Salvador
cPanel Access Level
Root Administrator
How much memory do you have on the server? ClamAV is quite resource hungry and could take up to 3GB of RAM alone. Can you show us the output of the following command?

/scripts/restartsrv_clamd

You can also have a look at this:

when executing the command it gives me the following error:

Code:
[[email protected] ~]# /scripts/restartsrv_clamd
Service “clamd” is already stopped.

(XID q87gh9) The “clamd” service is disabled.