Error Communicating with TPM chip error

Robert Gombos

Jul 28, 2019
cPanel Access Level
Root Administrator
Lately I’ve been thinking of a solution to host some of the blogs and projects I have on a dedicated server. My ISP provided me with some static IPs and two connections of 1 GB/s (up / down). Of course, my first love came through my mind: the Z800 workstation, my first love. Because I work a lot in the photo/video industry, I bought another system, custom-made so I cheated on my first love.

She was upset and retreated to her room, in a corner, and covered herself with clothes that I no longer wore and kept to donate to someone.

I thought to myself … what if …?

I left all the projects aside and ran to buy some old clothes from Chanel: 48 GB RAM, two SSDs, a few SAS hard drives, a controller for them and I got the job done. I must admit that I had a moment of nostalgia, a kind of bad opinion about myself mixed with joy. I thought about how long I used this workstation. As I learned to work in Photoshop and Premiere… awesome times.

I should point out that Z800 never had any problems. So I put on the cleaner, wiped the dust, replaced various stuff.

Then I installed Centos with WHM / Cpanel. I removed the graphics card because my old love now has another role in my life and no need to show the world what she is capable of. Now she runs silently and breathes like a newborn.

Here are a few images in order to make this post a bit more vibrant. And add a personal touch to it.

Image 1. The Z800 after the cleaning session.

Image 2: Some SAS HDDs for backup purposes.

Image 3: Almost ready.

Image 4: Honestly, I have no clue what this is.

Image 5: Up and running.

Note: I've been working with WHM for years now and I must admit that is just... awesome.
Note: Someone could give me a hint on the Image 4 displayed text. Thank you!
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Forums Analyst II
Staff member
Nov 14, 2017
cPanel Access Level
DataCenter Provider

Thanks for the amusing background info haha! :)

As far as that error is concerned it's indicating that it can't communicate with the TPM chip which is a physical security chip located on the motherboard. I, unfortunately, don't have any information on how to resolve the issue as it's really not something that's related to cPanel/WHM. I would suggest, though if you're unsure how to approach it you enlist the assistance of a qualified system administrator if you don't have one you might find one here: System Administration Services