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ERROR: Connection dropped by IMAP server

Discussion in 'E-mail Discussion' started by Hedloff, May 4, 2018.

  1. Hedloff

    Hedloff Well-Known Member

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    Hello,

    Have a customer with over 237323 emails in their inbox so I guess that's why they cannot access inbox using squirrelmail.
    Other folders are working fine.
    They also tested roundcube but get:
    An error have occured!
    Server Error! (OK)

    I have been checking roundcube logs and other logs, but cannot find anything.
    I'm running mailperm script and will see if that does help. If not I think there may be a setting somewhere to be changed?
     
  2. Hedloff

    Hedloff Well-Known Member

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    /scripts/mailperm did not help, so any suggestions would be greatful :)
     
  3. cPanelLauren

    cPanelLauren Forums Analyst II
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    Hi @Hedloff


    Can you tell me what is logged in /var/log/maillog and /usr/local/cpanel/logs/error_log if anything when the user attempts to reach their inbox?
     
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