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Error cpanel trava ao atualizar versao

Discussion in 'Discussões em Português' started by Wesley Maia, Nov 23, 2017.

  1. Wesley Maia

    Wesley Maia Member

    Joined:
    Jul 11, 2017
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    Olá! ao Clicar para atualizar a versao do sistema, o sistema trava e perde o acesso, só volta reiniciando a maquina no Datacenter. Isso ocorreu logo após converter o sistema para Cloudlinux. Segue imagem em anexo e script gerado até o ponto do travamento.

    Script:

    ----------------------------------------------------------------------------------------------------
    => Log opened from /usr/local/cpanel/scripts/upcp (8965) at Thu Nov 23 14:38:07 2017
    [2017-11-23 14:38:07 -0200] Checking that the RPM DB is OK...
    [2017-11-23 14:38:07 -0200] glibc-2.17-196.el7.x86_64
    [2017-11-23 14:38:07 -0200] glibc-2.17-196.el7.i686
    [2017-11-23 14:38:07 -0200] OK: RPM DB is responding to queries
    [2017-11-23 14:38:07 -0200] Testing if rpm_is_working RPM is installed
    [2017-11-23 14:38:07 -0200] package rpm_is_working is not installed
    [2017-11-23 14:38:07 -0200] Testing if it's possible to install a simple RPM
    [2017-11-23 14:38:10 -0200] Preparing... ########################################
    [2017-11-23 14:38:10 -0200] Updating / installing...
    [2017-11-23 14:38:10 -0200] rpm_is_working-1.0-0 ########################################
    [2017-11-23 14:38:10 -0200] Detected cron=0 (manual flag passed on command line)
    [2017-11-23 14:38:10 -0200] Running /usr/local/cpanel/scripts/preupcp
    [2017-11-23 14:38:10 -0200] Running Standardized hooks
    [2017-11-23 14:38:11 -0200] mtime on upcp is 1510193540 (Thu Nov 9 00:12:20 2017)
    ----------------------------------------------------------------------------------------------------
    => Log opened from /usr/local/cpanel/scripts/updatenow (8984) at Thu Nov 23 14:38:11 2017
    [2017-11-23 14:38:11 -0200] Detected version '11.68.0.15' from version file.
    [2017-11-23 14:38:11 -0200] Running version '11.68.0.15' of updatenow.
    [2017-11-23 14:38:11 -0200] Target version set to '11.68.0.17'
    [2017-11-23 14:38:11 -0200] Switching to 11.68.0.17 to determine if we can reach that version without failure.
    [2017-11-23 14:38:11 -0200] Retrieving and staging /cpanelsync/11.68.0.17/cpanel/scripts/updatenow.static.bz2
    [2017-11-23 14:38:11 -0200] Using mirror '149.56.181.210' for host 'httpupdate.cpanel.net'.
    [2017-11-23 14:38:11 -0200] Successfully verified signature for cpanel (key types: release).
    [2017-11-23 14:38:11 -0200] Set permissions on /usr/local/cpanel/scripts/updatenow.static-cpanelsync to 0700
    [2017-11-23 14:38:11 -0200] Become an updatenow.static for version: 11.68.0.17
    => Log closed Thu Nov 23 14:38:11 2017
    ----------------------------------------------------------------------------------------------------
    => Log opened from /usr/local/cpanel/scripts/updatenow.static-cpanelsync (8984) at Thu Nov 23 14:38:12 2017
    [2017-11-23 14:38:12 -0200] Detected version '11.68.0.15' from version file.
    [2017-11-23 14:38:12 -0200] Running version '11.68.0.17' of updatenow.
    [2017-11-23 14:38:12 -0200] Target version set to '11.68.0.17'
    [2017-11-23 14:38:12 -0200] Checking license
    [2017-11-23 14:38:12 -0200] License file check complete
    [2017-11-23 14:38:12 -0200] Checking that the RPM DB is OK...
    [2017-11-23 14:38:12 -0200] glibc-2.17-196.el7.x86_64
    [2017-11-23 14:38:12 -0200] glibc-2.17-196.el7.i686
    [2017-11-23 14:38:12 -0200] OK: RPM DB is responding to queries
    [2017-11-23 14:38:12 -0200] Testing if rpm_is_working RPM is installed
    [2017-11-23 14:38:12 -0200] package rpm_is_working is not installed
    [2017-11-23 14:38:12 -0200] Testing if it's possible to install a simple RPM
    [2017-11-23 14:38:12 -0200] Preparing... ########################################
    [2017-11-23 14:38:12 -0200] Updating / installing...
    [2017-11-23 14:38:12 -0200] rpm_is_working-1.0-0 ########################################
    [2017-11-23 14:38:41 -0200] Switching to version '11.68.0.17' of updatenow to perform sync.
    [2017-11-23 14:38:41 -0200] checkyum version 22.3
    [2017-11-23 14:38:43 -0200] checkyum version 22.3
    [2017-11-23 14:38:44 -0200] All Needed RPMS are installed.
    [2017-11-23 14:38:44 -0200] checkyum version 22.3
    [2017-11-23 14:38:44 -0200] Loaded plugins: fastestmirror, rhnplugin, universal-hooks
    [2017-11-23 14:38:45 -0200] This system is receiving updates from CLN.
    [2017-11-23 14:38:46 -0200] Loading mirror speeds from cached hostfile
    [2017-11-23 14:39:07 -0200] * EA4: 192.99.194.164
    [2017-11-23 14:39:07 -0200] * cpanel-addons-production-feed: 192.99.194.164
    [2017-11-23 14:39:07 -0200] * cloudlinux-x86_64-server-7: xmlrpc.cln.cloudlinux.com
     

    Attached Files:

  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
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    Trophy Points:
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    Root Administrator
    Hello,

    Could you open a support ticket using the link in my signature so we can take a closer look?

    Thank you.

    Translation:

    Olá,

    Você poderia abrir um ticket de suporte usando o link em minha assinatura para que possamos observar de perto?

    Obrigado.
     
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