Error detected with pure-quotacheck for $user [/home/$domain/public_html/$userdir

[Gastón]

Yesterday I upgraded CPANEL to v68.0.29 version and I think I hit an old bug or something.
http://200.68.105.184:2086/cpsess7849589165/scripts2/upcpform
Everytime I create a FTP User (I try it in 3 different domains in the server) I receive the following error
Error detected with pure-quotacheck for $user [/home/$domaindir/public_html/$userdir]: Unable to update the quota file (.ftpquota): [Permission denied]

But the thing is that the quota IS working, I checked the /home/$domaindir/etc/ftpquota and the panel effectively changes the file values and the quota limit works.

The only thing is that everytime the users creates an account or changes the quota, the CPanel shows the error and they report that to us.

Is there a FIX for that or I am missing something in the configuration?

Thank you, Sorry about my English.

Regards

Gastón.

 

[cPanelMichael]

Hello,

This is generally the result of invalid permissions configured on the "/" directory. Please let us know the output from the following commands:

stat /
stat /etc
stat /var

Thank you.

 

[Gastón]

Thanks for the reply... there te results

# stat /
File: ‘/’
Size: 4096 Blocks: 8 IO Block: 4096 directory
Device: 802h/2050d Inode: 2 Links: 25
Access: (0711/drwx--x--x) Uid: ( 0/ root) Gid: ( 0/ root)
Context: system_ubject_r:root_t:s0
Access: 2018-03-01 00:31:21.694332132 -0300
Modify: 2018-03-01 00:30:29.658332829 -0300
Change: 2018-03-01 00:30:29.658332829 -0300

# stat /etc
File: ‘/etc’
Size: 12288 Blocks: 24 IO Block: 4096 directory
Device: 802h/2050d Inode: 4718593 Links: 89
Access: (0755/drwxr-xr-x) Uid: ( 0/ root) Gid: ( 0/ root)
Context: system_ubject_r:etc_t:s0
Access: 2018-03-01 13:06:55.607421404 -0300
Modify: 2018-03-01 16:20:00.270266197 -0300
Change: 2018-03-01 16:20:00.270266197 -0300
Birth: -

# stat /var
File: ‘/var’
Size: 4096 Blocks: 8 IO Block: 4096 directory
Device: 802h/2050d Inode: 2883585 Links: 23
Access: (0755/drwxr-xr-x) Uid: ( 0/ root) Gid: ( 0/ root)
Context: system_ubject_r:var_t:s0
Access: 2018-02-24 08:33:02.966638319 -0300
Modify: 2018-03-01 00:31:01.144332407 -0300
Change: 2018-03-01 00:31:01.144332407 -0300

 

[cPanelMichael]

# stat /
File: ‘/’
Size: 4096 Blocks: 8 IO Block: 4096 directory
Device: 802h/2050d Inode: 2 Links: 25
Access: (0711/drwx--x--x) Uid: ( 0/ root) Gid: ( 0/ root

Hello,

0711 permissions are not standard for the "/" directory.You can update the permissions of that directory to 0755 to solve the issue.

Thank you.

 

[Gastón]

The root should have 0555 permissions right ?

 

[cPanelMichael]

New The root should have 0555 permissions right ?

You can use 0555 permissions as well, yes.

Thank you.