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Error during Installation

Discussion in 'General Discussion' started by Michael Venema, Oct 9, 2018.

  1. Michael Venema

    Michael Venema Registered

    Joined:
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    Location:
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    cPanel Access Level:
    Root Administrator
    Any help would be appreciated. Error is at the bottom of the thread.

    Code:
    [root@localhost home]# sh latest
    Verifying archive integrity... All good.
    Uncompressing cPanel & WHM Installer......
            ____                  _
        ___|  _ \ __ _ _ __   ___| |
       / __| |_) / _` | '_ \ / _ \ |
      | (__|  __/ (_| | | | |  __/ |
       \___|_|   \__,_|_| |_|\___|_|
    
      Installer Version v00075 rec6efa17c911081813187c22246fb4d710cdaa13
    
    Beginning main installation.
    2018-10-09 11:54:16  785 ( INFO): cPanel & WHM installation started at: Tue Oct  9 11:54:16 2018!
    2018-10-09 11:54:16  786 ( INFO): This installation will require 20-50 minutes, depending on your hardware.
    2018-10-09 11:54:16  787 ( INFO): Now is the time to go get another cup of coffee/jolt.
    2018-10-09 11:54:16  788 ( INFO): The install will log to the /var/log/cpanel-install.log file.
    2018-10-09 11:54:16  789 ( INFO):
    2018-10-09 11:54:16  790 ( INFO): Beginning Installation v3...
    2018-10-09 11:54:16  464 ( INFO): CentOS 7 (Linux) detected!
    2018-10-09 11:54:16  480 ( INFO): Checking RAM now...
    2018-10-09 11:54:16  540 ( INFO): Validating that the system hostname ('fcnvps.fcn.net') is a FQDN...
    2018-10-09 11:54:16  564 ( INFO): Checking for NetworkManager now...
    2018-10-09 11:54:16  606 ( WARN): NetworkManager is installed, but not active.  Consider removing it.
    .....
    2018-10-09 11:54:21  576 ( INFO): Checking for essential system files...
    2018-10-09 11:54:21 1634 (DEBUG):   - ssystem [BEGIN]: /usr/bin/rdate -s rdate.cpanel.net
    2018-10-09 11:54:21 1634 (DEBUG):   - ssystem [END]
    2018-10-09 11:54:21 1636 ( INFO): The system set the clock to: Tue Oct  9 11:54:21 2018
    2018-10-09 11:54:21 1646 ( INFO): The system changed the clock by 0 seconds.
    2018-10-09 11:54:21 1409 ( INFO): The installation process will now set up the necessary empty cpanel directories.
    2018-10-09 11:54:21 1430 ( INFO): The installation process will now ensure that GPG is set up properly before it imports keys.
    2018-10-09 11:54:21 1433 ( INFO): The installation process will now import GPG keys for yum.
    2018-10-09 11:54:21 1192 (DEBUG):   Retrieving http://httpupdate.cpanel.net/cpanelsync/TIERS to the TIERS file...
    2018-10-09 11:54:21 1192 (DEBUG):   Retrieving http://httpupdate.cpanel.net/cpanelsync/TIERS.asc to the TIERS.asc file...
    2018-10-09 11:54:21 1836 ( INFO): Downloading GPG public key, cPanelPublicKey.asc
    2018-10-09 11:54:21 1801 ( INFO): Valid signature for TIERS
    2018-10-09 11:54:21  160 ( INFO): Running health checks prior to start.
    2018-10-09 11:54:21 1082 ( INFO): Validating whether the system can look up domains...
    2018-10-09 11:54:21 1094 (DEBUG):   Testing cpanel.net...
    2018-10-09 11:54:21 1094 (DEBUG):   Testing www.cpanel.net...
    2018-10-09 11:54:21 1094 (DEBUG):   Testing updates.cpanel.net...
    2018-10-09 11:54:21 1094 (DEBUG):   Testing httpupdate.cpanel.net...
    2018-10-09 11:54:21 1094 (DEBUG):   Testing layer2.cpanel.net...
    2018-10-09 11:54:21 1094 (DEBUG):   Testing layer1.cpanel.net...
    2018-10-09 11:54:21 1094 (DEBUG):   Testing www.google.com...
    2018-10-09 11:54:22 1129 ( INFO): The system successfully connected to the httpupdate.cpanel.net server.
    2018-10-09 11:54:22  666 ( INFO): cPanel Layer 1 Installer Starting...
    2018-10-09 11:54:22  667 ( INFO): Warning !!! Warning !!! WARNING !!! Warning !!! Warning
    2018-10-09 11:54:22  668 ( INFO): -------------------------------------------------------
    2018-10-09 11:54:22  669 ( INFO): cPanel requires a fresh, clean server!
    2018-10-09 11:54:22  670 ( INFO): If you serve websites from this server, this installer
    2018-10-09 11:54:22  671 ( INFO): will overwrite all of your configuration files.
    2018-10-09 11:54:22  672 ( INFO): Hit Ctrl+C NOW!
    2018-10-09 11:54:22  673 ( INFO): If this is a new server, please ignore this message.
    2018-10-09 11:54:22  674 ( INFO): -------------------------------------------------------
    2018-10-09 11:54:22  675 ( INFO): Warning !!! Warning !!! WARNING !!! Warning !!! Warning
    2018-10-09 11:54:22  676 ( INFO): Waiting 5 seconds...
    2018-10-09 11:54:22  677 ( INFO):
    2018-10-09 11:54:22  678 ( INFO):
    2018-10-09 11:54:27  681 ( INFO): Checking for any control panels...
    2018-10-09 11:54:27  707 ( INFO): Checking for an existing MySQL or MariaDB instance...
    2018-10-09 11:54:27  177 (DEBUG):   Parsing command line arguments.
    2018-10-09 11:54:27  389 ( INFO): Install type: standard
    2018-10-09 11:54:27 1236 (DEBUG):   Using MyIp URL to detect your IP 'http://cpanel.net/myip/'.
    2018-10-09 11:54:28 1299 ( INFO): Checking for existing active license linked to IP 'my-ip'.
    2018-10-09 11:54:29  192 (DEBUG):   - ssystem [BEGIN]: /usr/sbin/setenforce 0
    2018-10-09 11:54:29  192 (DEBUG):   - ssystem [END]
    2018-10-09 11:54:29 1634 (DEBUG):   - ssystem [BEGIN]: /usr/bin/rdate -s rdate.cpanel.net
    2018-10-09 11:54:30 1634 (DEBUG):   - ssystem [END]
    2018-10-09 11:54:30 1636 ( INFO): The system set the clock to: Tue Oct  9 11:54:30 2018
    2018-10-09 11:54:30 1646 ( INFO): The system changed the clock by 1 seconds.
    2018-10-09 11:54:30  201 ( INFO): Installing cPanel & WHM major version 74.
    2018-10-09 11:54:30  800 ( INFO): Installing the fastest mirror plugin...
    2018-10-09 11:54:30  801 (DEBUG):   - ssystem [BEGIN]: yum clean all
    2018-10-09 11:54:30  801 (DEBUG):     Loaded plugins: fastestmirror
    2018-10-09 11:54:30  801 (DEBUG):     Cleaning repos: base extras updates
    2018-10-09 11:54:30  801 (DEBUG):     Cleaning up everything
    2018-10-09 11:54:30  801 (DEBUG):     Maybe you want: rm -rf /var/cache/yum, to also free up space taken by orphaned data from disabled or removed repos
    2018-10-09 11:54:30  801 (DEBUG):     Cleaning up list of fastest mirrors
    2018-10-09 11:54:30  801 (DEBUG):   - ssystem [END]
    2018-10-09 11:54:30  802 (DEBUG):   - ssystem [BEGIN]: yum -y install yum-fastestmirror
    2018-10-09 11:54:30  802 (DEBUG):     Loaded plugins: fastestmirror
    2018-10-09 11:54:30  802 (DEBUG):     Determining fastest mirrors
    2018-10-09 11:54:31  802 (DEBUG):      * base: centos.s.uw.edu
    2018-10-09 11:54:31  802 (DEBUG):      * extras: centos.s.uw.edu
    2018-10-09 11:54:31  802 (DEBUG):      * updates: centos.s.uw.edu
    2018-10-09 11:55:08  802 (DEBUG):     http://centos.s.uw.edu/centos/7.5.1804/os/x86_64/repodata/29b154c359eaf12b9e35d0d5c649ebd62ce43333f39f02f33ed7b08c3b927e20-c7-x86_64-comps.xml.gz: [Errno 12] Timeout on http://centos.s.uw.edu/centos/7.5.1804/os/x86_64/repodata/29b154c359eaf12b9e35d0d5c649ebd62ce43333f39f02f33ed7b08c3b927e20-c7-x86_64-comps.xml.gz: (28, 'Operation too slow. Less than 1000 bytes/sec transferred the last 30 seconds')
    2018-10-09 11:55:08  802 (DEBUG):     Trying other mirror.
    2018-10-09 11:55:08  802 (DEBUG):     http://centos.s.uw.edu/centos/7.5.1804/extras/x86_64/repodata/9faf17d19bd69606dfc218252ccb221d02cbcf64b4a1ad679790c22a4f2c38de-primary.sqlite.bz2: [Errno 12] Timeout on http://centos.s.uw.edu/centos/7.5.1804/extras/x86_64/repodata/9faf17d19bd69606dfc218252ccb221d02cbcf64b4a1ad679790c22a4f2c38de-primary.sqlite.bz2: (28, 'Operation too slow. Less than 1000 bytes/sec transferred the last 30 seconds')
    2018-10-09 11:55:08  802 (DEBUG):     Trying other mirror.
    2018-10-09 11:55:38  802 (DEBUG):     http://repo1.sea.innoscale.net/centos/7.5.1804/extras/x86_64/repodata/9faf17d19bd69606dfc218252ccb221d02cbcf64b4a1ad679790c22a4f2c38de-primary.sqlite.bz2: [Errno 12] Timeout on http://repo1.sea.innoscale.net/centos/7.5.1804/extras/x86_64/repodata/9faf17d19bd69606dfc218252ccb221d02cbcf64b4a1ad679790c22a4f2c38de-primary.sqlite.bz2: (28, 'Operation too slow. Less than 1000 bytes/sec transferred the last 30 seconds')
    2018-10-09 11:55:38  802 (DEBUG):     Trying other mirror.
    2018-10-09 11:55:40  802 (DEBUG):     Package yum-plugin-fastestmirror-1.1.31-46.el7_5.noarch already installed and latest version
    2018-10-09 11:55:40  802 (DEBUG):     Nothing to do
    2018-10-09 11:55:40  802 (DEBUG):   - ssystem [END]
    2018-10-09 11:55:40  803 (DEBUG):   - ssystem [BEGIN]: yum clean all
    2018-10-09 11:55:40  803 (DEBUG):     Loaded plugins: fastestmirror
    2018-10-09 11:55:40  803 (DEBUG):     Cleaning repos: base extras updates
    2018-10-09 11:55:40  803 (DEBUG):     Cleaning up everything
    2018-10-09 11:55:40  803 (DEBUG):     Maybe you want: rm -rf /var/cache/yum, to also free up space taken by orphaned data from disabled or removed repos
    2018-10-09 11:55:40  803 (DEBUG):     Cleaning up list of fastest mirrors
    2018-10-09 11:55:40  803 (DEBUG):   - ssystem [END]
    2018-10-09 11:55:40  842 ( INFO): Installing Perl development packages so that the system's Perl can install from CPAN...
    2018-10-09 11:55:40  288 (DEBUG):   - ssystem [BEGIN]: /usr/bin/yum -y install perl-devel perl-CPAN perl-File-Copy-Recursive perl-Module-Build perl-core perl-libwww-perl crontabs sysstat
    2018-10-09 11:55:40  288 (DEBUG):     Loaded plugins: fastestmirror
    2018-10-09 11:55:40  288 (DEBUG):     Determining fastest mirrors
    2018-10-09 11:55:41  288 (DEBUG):      * base: centos.s.uw.edu
    2018-10-09 11:55:41  288 (DEBUG):      * extras: centos.s.uw.edu
    2018-10-09 11:55:41  288 (DEBUG):      * updates: centos.s.uw.edu
    2018-10-09 11:56:19  288 (DEBUG):     http://centos.s.uw.edu/centos/7.5.1804/os/x86_64/repodata/29b154c359eaf12b9e35d0d5c649ebd62ce43333f39f02f33ed7b08c3b927e20-c7-x86_64-comps.xml.gz: [Errno 12] Timeout on http://centos.s.uw.edu/centos/7.5.1804/os/x86_64/repodata/29b154c359eaf12b9e35d0d5c649ebd62ce43333f39f02f33ed7b08c3b927e20-c7-x86_64-comps.xml.gz: (28, 'Operation too slow. Less than 1000 bytes/sec transferred the last 30 seconds')
    2018-10-09 11:56:19  288 (DEBUG):     Trying other mirror.
    2018-10-09 11:56:19  288 (DEBUG):     http://centos.s.uw.edu/centos/7.5.1804/extras/x86_64/repodata/9faf17d19bd69606dfc218252ccb221d02cbcf64b4a1ad679790c22a4f2c38de-primary.sqlite.bz2: [Errno 12] Timeout on http://centos.s.uw.edu/centos/7.5.1804/extras/x86_64/repodata/9faf17d19bd69606dfc218252ccb221d02cbcf64b4a1ad679790c22a4f2c38de-primary.sqlite.bz2: (28, 'Operation too slow. Less than 1000 bytes/sec transferred the last 30 seconds')
    2018-10-09 11:56:19  288 (DEBUG):     Trying other mirror.
    2018-10-09 11:56:49  288 (DEBUG):     http://repo1.sea.innoscale.net/centos/7.5.1804/extras/x86_64/repodata/9faf17d19bd69606dfc218252ccb221d02cbcf64b4a1ad679790c22a4f2c38de-primary.sqlite.bz2: [Errno 12] Timeout on http://repo1.sea.innoscale.net/centos/7.5.1804/extras/x86_64/repodata/9faf17d19bd69606dfc218252ccb221d02cbcf64b4a1ad679790c22a4f2c38de-primary.sqlite.bz2: (28, 'Operation too slow. Less than 1000 bytes/sec transferred the last 30 seconds')
    2018-10-09 11:56:49  288 (DEBUG):     Trying other mirror.
    2018-10-09 11:56:51  288 (DEBUG):     Package 4:perl-devel-5.16.3-292.el7.x86_64 already installed and latest version
    2018-10-09 11:56:51  288 (DEBUG):     Package perl-CPAN-1.9800-292.el7.noarch already installed and latest version
    2018-10-09 11:56:51  288 (DEBUG):     Package perl-File-Copy-Recursive-0.38-14.el7.noarch already installed and latest version
    2018-10-09 11:56:51  288 (DEBUG):     Package 2:perl-Module-Build-0.40.05-2.el7.noarch already installed and latest version
    2018-10-09 11:56:51  288 (DEBUG):     Package perl-core-5.16.3-292.el7.x86_64 already installed and latest version
    2018-10-09 11:56:51  288 (DEBUG):     Package perl-libwww-perl-6.05-2.el7.noarch already installed and latest version
    2018-10-09 11:56:51  288 (DEBUG):     Package crontabs-1.11-6.20121102git.el7.noarch already installed and latest version
    2018-10-09 11:56:51  288 (DEBUG):     Package sysstat-10.1.5-13.el7.x86_64 already installed and latest version
    2018-10-09 11:56:51  288 (DEBUG):     Nothing to do
    2018-10-09 11:56:51  288 (DEBUG):   - ssystem [END]
    2018-10-09 11:56:51  848 (DEBUG):   - ssystem [BEGIN]: touch /etc/checkyumdisable
    2018-10-09 11:56:51  848 (DEBUG):   - ssystem [END]
    2018-10-09 11:56:51  288 (DEBUG):   - ssystem [BEGIN]: /usr/bin/yum -y install kernel-headers
    2018-10-09 11:56:51  288 (DEBUG):     Loaded plugins: fastestmirror
    2018-10-09 11:56:51  288 (DEBUG):     Loading mirror speeds from cached hostfile
    2018-10-09 11:56:51  288 (DEBUG):      * base: centos.s.uw.edu
    2018-10-09 11:56:51  288 (DEBUG):      * extras: centos.s.uw.edu
    2018-10-09 11:56:51  288 (DEBUG):      * updates: centos.s.uw.edu
    2018-10-09 11:56:52  288 (DEBUG):     Package kernel-headers-3.10.0-862.14.4.el7.x86_64 already installed and latest version
    2018-10-09 11:56:52  288 (DEBUG):     Nothing to do
    2018-10-09 11:56:52  288 (DEBUG):   - ssystem [END]
    2018-10-09 11:56:52  288 (DEBUG):   - ssystem [BEGIN]: /usr/bin/yum -y update
    2018-10-09 11:56:52  288 (DEBUG):     Loaded plugins: fastestmirror
    2018-10-09 11:56:52  288 (DEBUG):     Loading mirror speeds from cached hostfile
    2018-10-09 11:56:52  288 (DEBUG):      * base: centos.s.uw.edu
    2018-10-09 11:56:52  288 (DEBUG):      * extras: centos.s.uw.edu
    2018-10-09 11:56:52  288 (DEBUG):      * updates: centos.s.uw.edu
    2018-10-09 11:56:52  288 (DEBUG):     No packages marked for update
    2018-10-09 11:56:52  288 (DEBUG):   - ssystem [END]
    2018-10-09 11:56:52  907 ( INFO): Ensuring that prelink is disabled...
    2018-10-09 11:56:52  916 ( INFO): Ensuring that conflicting services are not installed...
    2018-10-09 11:56:53  925 ( INFO): Removing conflicting service references from the RPM database (but leaving the services installed)...
    2018-10-09 11:56:54  943 ( INFO): Installing /usr/local/cpanel files...
    2018-10-09 11:56:54  945 (DEBUG):   HTTPUPDATE is set to httpupdate.cpanel.net
    2018-10-09 11:56:54  966 (DEBUG):   /scripts symlink is set to point to /usr/local/cpanel/scripts
    2018-10-09 11:56:54  975 ( INFO): Installing bootstrap cPanel Perl
    2018-10-09 11:56:54  985 (DEBUG):   Retrieving the fix-cpanel-perl file from /cpanelsync/11.74.0.9/cpanel/scripts/fix-cpanel-perl.xz if available...
    2018-10-09 11:56:54 1192 (DEBUG):   Retrieving http://httpupdate.cpanel.net/cpanelsync/11.74.0.9/cpanel/scripts/fix-cpanel-perl.xz to the fix-cpanel-perl.xz file...
    2018-10-09 11:56:54 1192 (DEBUG):   Retrieving http://httpupdate.cpanel.net/cpanelsync/11.74.0.9/cpanel/scripts/fix-cpanel-perl.xz.asc to the fix-cpanel-perl.xz.asc file...
    2018-10-09 11:56:54 1801 ( INFO): Valid signature for fix-cpanel-perl.xz
    2018-10-09 11:56:54 1171 (DEBUG):   - ssystem [BEGIN]: /usr/bin/unxz fix-cpanel-perl.xz
    2018-10-09 11:56:54 1171 (DEBUG):   - ssystem [END]
    2018-10-09 11:56:54  997 ( INFO): Running script fix-cpanel-perl to bootstrap cPanel Perl.
    2018-10-09 11:56:54 1006 ( INFO): Successfully installed cPanel Perl minimal version.
    2018-10-09 11:56:54 1026 ( INFO): Downloading updatenow.static
    2018-10-09 11:56:54 1033 (DEBUG):   Retrieving the updatenow.static file from /cpanelsync/11.74.0.9/cpanel/scripts/updatenow.static.bz2...
    2018-10-09 11:56:54 1192 (DEBUG):   Retrieving http://httpupdate.cpanel.net/cpanelsync/11.74.0.9/cpanel/scripts/updatenow.static.bz2 to the updatenow.static.bz2 file...
    2018-10-09 11:57:56 1158 (DEBUG):   - ssystem [BEGIN]: /usr/bin/bunzip2 updatenow.static.bz2
    2018-10-09 11:57:56 1158 (DEBUG):
    2018-10-09 11:57:56 1158 (DEBUG):     bunzip2: Compressed file ends unexpectedly;
    2018-10-09 11:57:56 1158 (DEBUG):       perhaps it is corrupted?  *Possible* reason follows.
    2018-10-09 11:57:56 1158 (DEBUG):     bunzip2: No such file or directory
    2018-10-09 11:57:56 1158 (DEBUG):       Input file = updatenow.static.bz2, output file = updatenow.static
    2018-10-09 11:57:56 1158 (DEBUG):
    2018-10-09 11:57:56 1158 (DEBUG):     It is possible that the compressed file(s) have become corrupted.
    2018-10-09 11:57:56 1158 (DEBUG):     You can use the -tvv option to test integrity of such files.
    2018-10-09 11:57:56 1158 (DEBUG):
    2018-10-09 11:57:56 1158 (DEBUG):     You can use the `bzip2recover' program to attempt to recover
    2018-10-09 11:57:56 1158 (DEBUG):     data from undamaged sections of corrupted files.
    2018-10-09 11:57:56 1158 (DEBUG):
    2018-10-09 11:57:56 1158 (DEBUG):     bunzip2: Deleting output file updatenow.static, if it exists.
    2018-10-09 11:57:56 1158 (ERROR):   - ssystem [EXIT_CODE] '/usr/bin/bunzip2' exited with 2 (ignored)
    2018-10-09 11:57:56 1158 (DEBUG):   - ssystem [END]
    2018-10-09 11:57:56 1192 (DEBUG):   Retrieving http://httpupdate.cpanel.net/cpanelsync/11.74.0.9/cpanel/scripts/updatenow.static.asc to the updatenow.static.asc file...
    2018-10-09 11:57:56 1805 (FATAL): Unknown error from gpg.
    
    
     
    #1 Michael Venema, Oct 9, 2018
    Last edited by a moderator: Oct 9, 2018
  2. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

    Joined:
    Nov 14, 2017
    Messages:
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    442
    Trophy Points:
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    Location:
    Houston
    cPanel Access Level:
    DataCenter Provider
    Hi @Michael Venema

    It sounds like there was an issue with the .bz2 file when it arrived on your server, I'd suggest attempting the installation again and if you continue to have issues with it open a ticket with us using the link in my signature and we'll install/debug the installation for you.


    Thanks!
     
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