SOLVED error during the cPanel & WHM version change from “11.64.0.30” to “11.64.0.31”

ljj3

Active Member
Nov 7, 2014
33
3
58
cPanel Access Level
Reseller Owner
Received warnings this morning following the update process on one of our VPS's:

The system detected an error during the cPanel & WHM version change from “11.64.0.30” to “11.64.0.31”, which prevented the updatenow process from completing normally.

[2017-07-13 03:36:13 -0400] Commiting all downloaded files for binaries/linux-c6-x86_64, cpanel
[2017-07-13 03:36:13 -0400] E Could not put new '/usr/local/cpanel/whostmgr/docroot/images/contactman/posturl-grey.gif' into place from /usr/local/cpanel/whostmgr/docroot/images/contactman/posturl-grey.gif-cpanelsync: Input/output error
[2017-07-13 03:36:13 -0400] The Administrator will be notified to review this output when this script completes
[2017-07-13 03:36:13 -0400] E Could not put new '/usr/local/cpanel/whostmgr/docroot/images/contactman/posturl.gif' into place from /usr/local/cpanel/whostmgr/docroot/images/contactman/posturl.gif-cpanelsync: Input/output error
[2017-07-13 03:36:13 -0400] The Administrator will be notified to review this output when this script completes
[2017-07-13 03:36:13 -0400] E Could not put new '/usr/local/cpanel/whostmgr/docroot/images/contactman/pushbullet.gif' into place from /usr/local/cpanel/whostmgr/docroot/images/contactman/pushbullet.gif-cpanelsync: Input/output error
[2017-07-13 03:36:13 -0400] The Administrator will be notified to review this output when this script completes
[2017-07-13 03:36:13 -0400] E Could not put new '/usr/local/cpanel/whostmgr/libexec/remote_host_calculation_shell_code.tmpl' into place from /usr/local/cpanel/whostmgr/libexec/remote_host_calculation_shell_code.tmpl-cpanelsync: Input/output error
[2017-07-13 03:36:13 -0400] The Administrator will be notified to review this output when this script completes


Any thoughts? Thanks....
 

Jcats

Well-Known Member
PartnerNOC
May 25, 2011
806
156
168
New Jersey
cPanel Access Level
DataCenter Provider
Out of disk space or inodes?

Code:
df -h
df -i
otherwise check /var/log/messages for errors relating to your disk as could be a sign one is failing.
 
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ljj3

Active Member
Nov 7, 2014
33
3
58
cPanel Access Level
Reseller Owner
Out of disk space or inodes?

Code:
df -h
df -i
otherwise check /var/log/messages for errors relating to your disk as could be a sign one is failing.
That was it - some errors logs at the time this occurred...

Thanks!!!
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,227
463
Hello,

I'm happy to see the issue is now solved. Thank you for updating us with the outcome.