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SOLVED error during the cPanel & WHM version change from “11.64.0.30” to “11.64.0.31”

Discussion in 'General Discussion' started by ljj3, Jul 13, 2017.

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  1. ljj3

    ljj3 Member

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    Received warnings this morning following the update process on one of our VPS's:

    The system detected an error during the cPanel & WHM version change from “11.64.0.30” to “11.64.0.31”, which prevented the updatenow process from completing normally.

    [2017-07-13 03:36:13 -0400] Commiting all downloaded files for binaries/linux-c6-x86_64, cpanel
    [2017-07-13 03:36:13 -0400] E Could not put new '/usr/local/cpanel/whostmgr/docroot/images/contactman/posturl-grey.gif' into place from /usr/local/cpanel/whostmgr/docroot/images/contactman/posturl-grey.gif-cpanelsync: Input/output error
    [2017-07-13 03:36:13 -0400] The Administrator will be notified to review this output when this script completes
    [2017-07-13 03:36:13 -0400] E Could not put new '/usr/local/cpanel/whostmgr/docroot/images/contactman/posturl.gif' into place from /usr/local/cpanel/whostmgr/docroot/images/contactman/posturl.gif-cpanelsync: Input/output error
    [2017-07-13 03:36:13 -0400] The Administrator will be notified to review this output when this script completes
    [2017-07-13 03:36:13 -0400] E Could not put new '/usr/local/cpanel/whostmgr/docroot/images/contactman/pushbullet.gif' into place from /usr/local/cpanel/whostmgr/docroot/images/contactman/pushbullet.gif-cpanelsync: Input/output error
    [2017-07-13 03:36:13 -0400] The Administrator will be notified to review this output when this script completes
    [2017-07-13 03:36:13 -0400] E Could not put new '/usr/local/cpanel/whostmgr/libexec/remote_host_calculation_shell_code.tmpl' into place from /usr/local/cpanel/whostmgr/libexec/remote_host_calculation_shell_code.tmpl-cpanelsync: Input/output error
    [2017-07-13 03:36:13 -0400] The Administrator will be notified to review this output when this script completes


    Any thoughts? Thanks....
     
  2. Jcats

    Jcats Well-Known Member

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    Out of disk space or inodes?

    Code:
    df -h
    df -i
    otherwise check /var/log/messages for errors relating to your disk as could be a sign one is failing.
     
    cPanelMichael likes this.
  3. ljj3

    ljj3 Member

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    That was it - some errors logs at the time this occurred...

    Thanks!!!
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    I'm happy to see the issue is now solved. Thank you for updating us with the outcome.
     
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