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Error e-mailing t-online.de (bounces)

Discussion in 'E-mail Discussions' started by daniel.eriksson, Apr 27, 2004.

  1. daniel.eriksson

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    Hello Guys!

    I´m trying to send an email to the german t-online.de and get the following errors: (tried using hotmail and it worked fine).

    WHM List of errors under Email:

    1 @t-online.de R=lookuphost T=remote_smtp:
    SMTP error from remote mailer after initial connection:
    host mailin00.sul.t-online.de [194.25.134.8]: 554 E5944:
    A problem occurred. (Ask your postmaster for help or
    to contact todu@rx.t-online.de to clarify.)


    The return email from t-online looks like this:

    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

    @t-online.de
    SMTP error from remote mailer after initial connection:
    host mailin04.sul.t-online.de [194.25.134.10]:
    554 E5944: A problem occurred. (Ask your postmaster for help or to contact todu@rx.t-online.de to clarify.)

    ------ This is a copy of the message, including all the headers. ------

    Return-path: <@.se>
    Received: from [195.xx.5.xx] (helo=xx)
    by xxxx.nu with esmtp (Exim 4.24)
    id 1BIUfI-0004Ot-A7
    for @t-online.de; Tue, 27 Apr 2004 17:38:32 +0200
    From: "name" <email@host.com>
    To: "'name'" <@t-online.de>
    Subject: test.
    Date: Tue, 27 Apr 2004 17:38:26 +0200
    MIME-Version: 1.0
    Content-Type: multipart/related;
    boundary="----=_NextPart_000_011C_01C42C7E.7227D110"
    X-Mailer: Microsoft Office Outlook, Build 11.0.5510
    X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1106
    Thread-Index: AcQsba5eBs7qMM7UTPCBza7gukK7/Q==
    Message-Id: <E1BIUfI-0004Ot-A7@host.com>

    This is a multi-part message in MIME format.

    ------=_NextPart_000_011C_01C42C7E.7227D110
    Content-Type: multipart/alternative;
    boundary="----=_NextPart_001_011D_01C42C7E.7227D110"

    Appreciate all the help and hints i can get.
     
    #1 daniel.eriksson, Apr 27, 2004
    Last edited: Apr 27, 2004
  2. chirpy

    chirpy Well-Known Member

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    Go on, have a guess
    One thing to check:

    Do you have rDNS setup on the server?

    To check, on unix (don't do it on your server), using your IP address, do:
    host xxx.xxx.xxx.xxx

    on a windows PC,
    nslookup xxx.xxx.xxx.xxx

    Does it resolve to a domain name? If not, that you need to ask your NOC to setup reverse DNS for your IP address.
     
  3. daniel.eriksson

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    I called my NOC today and they will set this up. Will let you know when and if it removes the issue.
    Thanks!
     
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