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Error e-mailing t-online.de (bounces)

Discussion in 'E-mail Discussion' started by daniel.eriksson, Apr 27, 2004.

  1. daniel.eriksson

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    Hello Guys!

    I´m trying to send an email to the german t-online.de and get the following errors: (tried using hotmail and it worked fine).

    WHM List of errors under Email:

    1 @t-online.de R=lookuphost T=remote_smtp:
    SMTP error from remote mailer after initial connection:
    host mailin00.sul.t-online.de [194.25.134.8]: 554 E5944:
    A problem occurred. (Ask your postmaster for help or
    to contact todu@rx.t-online.de to clarify.)


    The return email from t-online looks like this:

    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

    @t-online.de
    SMTP error from remote mailer after initial connection:
    host mailin04.sul.t-online.de [194.25.134.10]:
    554 E5944: A problem occurred. (Ask your postmaster for help or to contact todu@rx.t-online.de to clarify.)

    ------ This is a copy of the message, including all the headers. ------

    Return-path: <@.se>
    Received: from [195.xx.5.xx] (helo=xx)
    by xxxx.nu with esmtp (Exim 4.24)
    id 1BIUfI-0004Ot-A7
    for @t-online.de; Tue, 27 Apr 2004 17:38:32 +0200
    From: "name" <email@host.com>
    To: "'name'" <@t-online.de>
    Subject: test.
    Date: Tue, 27 Apr 2004 17:38:26 +0200
    MIME-Version: 1.0
    Content-Type: multipart/related;
    boundary="----=_NextPart_000_011C_01C42C7E.7227D110"
    X-Mailer: Microsoft Office Outlook, Build 11.0.5510
    X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1106
    Thread-Index: AcQsba5eBs7qMM7UTPCBza7gukK7/Q==
    Message-Id: <E1BIUfI-0004Ot-A7@host.com>

    This is a multi-part message in MIME format.

    ------=_NextPart_000_011C_01C42C7E.7227D110
    Content-Type: multipart/alternative;
    boundary="----=_NextPart_001_011D_01C42C7E.7227D110"

    Appreciate all the help and hints i can get.
     
    #1 daniel.eriksson, Apr 27, 2004
    Last edited: Apr 27, 2004
  2. chirpy

    chirpy Well-Known Member

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    Location:
    Go on, have a guess
    One thing to check:

    Do you have rDNS setup on the server?

    To check, on unix (don't do it on your server), using your IP address, do:
    host xxx.xxx.xxx.xxx

    on a windows PC,
    nslookup xxx.xxx.xxx.xxx

    Does it resolve to a domain name? If not, that you need to ask your NOC to setup reverse DNS for your IP address.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. daniel.eriksson

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    I called my NOC today and they will set this up. Will let you know when and if it removes the issue.
    Thanks!
     
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