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error: falta el token de seguridad en su solicitud

Discussion in 'Discusión en Español' started by Luis Naves, May 25, 2017.

  1. Luis Naves

    Luis Naves Registered

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    Hola buen dia, necesito actualizar una pagina web pero cuando entro al administrador del cpanel me manda el siguiente mensaje
    [ATTACHl]47031[/ATTACH]



    y si le doy en iniciar sesion pasa esto:

    View attachment 47035


    alguien podria ayudarme por favor?
    gracias
     
    #1 Luis Naves, May 25, 2017
    Last edited by a moderator: May 25, 2017
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    It looks like a custom theme (RVSkin) is applied to the account. You will need to contact your theme developer for help with the theme. In the meantime, you can change the theme to "Paper Lantern" via "WHM >> Modify an Account" as a workaround to the issue.

    Thank you.

    Translation:

    Hola,

    Parece que un tema personalizado (RVSkin) se aplica a la cuenta. Tendrá que ponerse en contacto con su desarrollador de temas para obtener ayuda con el tema. Mientras tanto, puede cambiar el tema a "Linterna de papel" a través de "WHM >> Modificar una cuenta" como una solución al problema.

    Gracias.
     
  3. Luis Naves

    Luis Naves Registered

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    el problema es que no puedo acceder al administrador, para poder cambiar el tema
     
  4. Lucas

    Lucas Well-Known Member

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    Hola Luis, ¿tienes acceso al WHM? Si no lo tienes, vas a tener que pedirle a tu proveedor de hosting que te ayude cambiando la plantilla a Papern Lantern como menciono Michael.
     
    cPanelMichael likes this.
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