Error: File size exceeds the 2mb limit (Webmail Roundcube)

[Supriya Aher]

I get this Error: File size exceeds the 2mb limit , when trying to attach an attachment to the mail in roundcube.
Files less than 2Mb get attached easily.

NOTE: more than 2mb files get attached in Horde & Squirrelmail easily.

Any workaround here? Please help.

FYI:
1. message_size_limit has been increased in server main php.ini as well as roundcube php.ini
2. Tried to increase it in /etc/exim.conf even but in vain.

 

[pwhjenny]

You've to change the php parameters "upload_max_filesize" & "post_max_size" either in your global php.ini

 

[Supriya Aher]

yes, tried that even, sorry but no luck
any other setting?

 

[arunsv84]

Hi,

Is there a limit in .htaccess ?

 

[Supriya Aher]

Yes its already 50mb ..but does not work
Is it roundcube bug or something?

 

[cPanelMichael]

Hello

Could you confirm if there are any third-party email applications such as "ASSP" or "Mail Scanner" installed on this server? If there are no third-party email applications installed, please let us know which version of Roundcube is installed on your server:

# cat /var/cpanel/roundcube/version

Thank you.

 

[cPanelTristan]

Could you also check in /usr/local/cpanel/3rdparty/etc/php.ini.dist file what is listed for those directives for PHP? If it isn't the size you need, please increase those values in that specific file, then restart cPanel:

/etc/init.d/cpanel restart

After that, check that /usr/local/cpanel/3rdparty/etc/php.ini shows the new values. If it does, check Roundcube again to see if it is working for the large file sizes you are mentioning for attachments.