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Error from domain wrapper: domain.com is owned by another user.

Discussion in 'General Discussion' started by accez2007, Jul 18, 2011.

  1. accez2007

    accez2007 Registered

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    Can everyone help me this one... I'm new here... I create an account domain.com (WHM) then go to Cpanel X for setup MAIL and subdomains "mail.domain.com". but error show "Error from domain wrapper: domain.com is owned by another user." . Can everyone give a guide how to fix it.... Thank You...
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    You're trying to create the sub domain mail.domain.com?
     
  3. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    The reason Infopro is asking this is that mail.domain.com already exists as a CNAME to domain.com on the machine, since it is used by some people for the incoming and/or outgoing server for email clients. You cannot use mail.domain.com as a subdomain on a domain, although you could revise the existing entry in WHM > Edit DNS zone area.
     
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