Error generating CSR through "Purchase and Install" feature

pointbweb

Registered
May 30, 2006
2
0
151
I am trying to purchase a SSL cert through WHM and after I fill out the form completely, I am getting the following error:

Failed to generate certificate signing request:
error on line 22 of /var/tmp/17476.WHOSTMGR_BIN_WHOSTMGR2_PL__.qFnX_pDew2Ilc43T.tmp
17481:error:0E065068:configuration file routines:STR_COPY:variable has no value:conf_def.c:629:line 22


WHM 11.46.2 (build 0)

Any ideas?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,227
463
...Resolved. Illegal characters were used in the challenge password.
Hello :)

I am happy to see you were able to resolve the issue. Would you mind sharing the characters that resulted in the error?

Thank you.