Error in cpanel

[hmaddy]

When opens cpanel, its showing some error.


The system failed to load the market provider module for “cPStore” because of an error: (XID hsetyr) The request failed. (Error ID: hsetyr) Ask your hosting provider to research this error in cPanel & WHM’s main error log. at /usr/local/cpanel/Cpanel/Market.pm line 625.
at /usr/local/cpanel/Cpanel/Market.pm line 625.
Cpanel::Market::__ANON__(Cpanel::Exception=HASH(0x30641c8)) called at /usr/local/cpanel/3rdparty/perl/532/lib/perl5/cpanel_lib/Try/Tiny.pm line 121
Try::Tiny::try(CODE(0x27d7a20), Try::Tiny::Catch=REF(0x2d9e410)) called at /usr/local/cpanel/Cpanel/Market.pm line 626
Cpanel::Market::_get_adjusted_products(HASH(0x27d79d8)) called at /usr/local/cpanel/Cpanel/Market.pm line 213
Cpanel::Market::get_adjusted_market_providers_products() called at /usr/local/cpanel/Cpanel/Monitoring/Banner/Adapter.pm line 243
Cpanel::Monitoring::Banner::Adapter::_get_product("product", "Site Monitor") called at /usr/local/cpanel/Cpanel/Monitoring/Banner/Adapter.pm line 90
Cpanel::Monitoring::Banner::Adapter::get_product_price(Cpanel::Monitoring::Banner::Adapter=HASH(0x27d7a68), HASH(0x2e79198)) called at /usr/local/cpanel/Cpanel/Template/Plugin/Banner.pm line 382
Cpanel::Template::Plugin::Banner::get_banner_details(Cpanel::Template::Plugin::Banner=HASH(0x2e6ff68), "home", "cpanel", "paper_lantern") called at (eval 126) line 3
eval {...} called at (eval 126) line 3
eval {...} called at (eval 126) line 1
Cpanel::Template::Shared::__ANON__(Template::Context=HASH(0x27bc7f0)) called at /usr/local/cpanel/3rdparty/perl/532/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 165
eval {...} called at /usr/local/cpanel/3rdparty/perl/532/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 163
Template::Document::process(Template::Document=HASH(0x2ed5718), Template::Context=HASH(0x27bc7f0)) called at /usr/local/cpanel/3rdparty/perl/532/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 352
eval {...} called at /usr/local/cpanel/3rdparty/perl/532/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 322
Template::Context::process(Template::Context=HASH(0x27bc7f0), "/usr/local/cpanel/base/frontend/paper_lantern/_assets/banner."..., undef, "localize me!") called at /usr/local/cpanel/3rdparty/perl/532/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 410
Template::Context::include(Template::Context=HASH(0x27bc7f0), "/usr/local/cpanel/base/frontend/paper_lantern/_assets/banner."...) called at /usr/local/cpanel/base/frontend/paper_lantern/_assets/master_content.html.tt line 221
eval {...} called at /usr/local/cpanel/base/frontend/paper_lantern/_assets/master_content.html.tt line 7
Template::Document::__ANON__(Template::Context=HASH(0x27bc7f0)) called at /usr/local/cpanel/3rdparty/perl/532/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 165
eval {...} called at /usr/local/cpanel/3rdparty/perl/532/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 163
Template::Document::process(Template::Document=HASH(0x2e9c838), Template::Context=HASH(0x27bc7f0)) called at /usr/local/cpanel/3rdparty/perl/532/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 352
eval {...} called at /usr/local/cpanel/3rdparty/perl/532/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 322
Template::Context::process(Template::Context=HASH(0x27bc7f0), "_assets/master_content.html.tt") called at (eval 124) line 87
eval {...} called at (eval 124) line 1
Cpanel::Template::Shared::__ANON__(Template::Context=HASH(0x27bc7f0)) called at /usr/local/cpanel/3rdparty/perl/532/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 165
eval {...} called at /usr/local/cpanel/3rdparty/perl/532/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 163
Template::Document::process(Template::Document=HASH(0x2ebf5a0), Template::Context=HASH(0x27bc7f0)) called at /usr/local/cpanel/3rdparty/perl/532/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 352
eval {...} called at /usr/local/cpanel/3rdparty/perl/532/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 322
Template::Context::process(Template::Context=HASH(0x27bc7f0), "_assets/master.html.tt", HASH(0x2e0e018), "localize me!") called at /usr/local/cpanel/3rdparty/perl/532/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 410
Template::Context::include(Template::Context=HASH(0x27bc7f0), "_assets/master.html.tt", HASH(0x2e0e018)) called at (eval 6) line 344
eval {...} called at (eval 6) line 1
Cpanel::Template::Shared::__ANON__(Template::Context=HASH(0x27bc7f0)) called at /usr/local/cpanel/3rdparty/perl/532/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 165
eval {...} called at /usr/local/cpanel/3rdparty/perl/532/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 163
Template::Document::process(Template::Document=HASH(0x2ac7dd8), Template::Context=HASH(0x27bc7f0)) called at /usr/local/cpanel/3rdparty/perl/532/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 352
eval {...} called at /usr/local/cpanel/3rdparty/perl/532/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 322
Template::Context::process(Template::Context=HASH(0x27bc7f0), "home/index.tt") called at /usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl line 9
eval {...} called at /usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl line 7
Template::Document::__ANON__(Template::Context=HASH(0x27bc7f0)) called at /usr/local/cpanel/3rdparty/perl/532/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 165
eval {...} called at /usr/local/cpanel/3rdparty/perl/532/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 163
Template::Document::process(Template::Document=HASH(0x2ad86f0), Template::Context=HASH(0x27bc7f0)) called at /usr/local/cpanel/3rdparty/perl/532/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 352
eval {...} called at /usr/local/cpanel/3rdparty/perl/532/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 322
Template::Context::process(Template::Context=HASH(0x27bc7f0), Template::Document=HASH(0x2ad86f0)) called at /usr/local/cpanel/3rdparty/perl/532/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 94
eval {...} called at /usr/local/cpanel/3rdparty/perl/532/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 91
Template::Service::process(Template::Service=HASH(0x27bc3d0), "/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", HASH(0x27b9b88)) called at /usr/local/cpanel/3rdparty/perl/532/lib/perl5/cpanel_lib/x86_64-linux-64int/Template.pm line 66
Template::process(Template=HASH(0x27bc028), "/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", HASH(0x27b9b88), SCALAR(0x1622eb8)) called at /usr/local/cpanel/Cpanel/Template.pm line 483
Cpanel::Template::process_template("cpanel", HASH(0x27b9b88), HASH(0x163a630)) called at cpanel.pl line 1107
cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", 1) called at cpanel.pl line 4645
cpanel::cpanel::run_standard_mode() called at cpanel.pl line 930
cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/index.html") called at cpanel.pl line 326

 

[kodeslogic]

What do you see in the cPanel error logs?

Try cPanel update forcefully:

# /script/upcp --force

 

[cPRex]

Do you have root access to the server? If so, running the forced update like @kodeslogic mentioned is always a good first step for odd errors. If you don't have root access you'll need to speak with your hosting provider or datacenter to have them check the issue.