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Error in Paper Lantern Theme

Discussion in 'User Experience' started by Ricardo Mecca, Nov 11, 2017.

  1. Ricardo Mecca

    Ricardo Mecca Member

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    Hi, in URL/frontend/paper_lantern/home/status.html, in this location contain informations of server. But, show this page!
     

    Attached Files:

  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Could you paste the output from /usr/local/cpanel/logs/error_log when you see this error message?

    Thank you.
     
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  3. Ricardo Mecca

    Ricardo Mecca Member

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    In the file mentioned above does not show errors regarding this!
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Does it help if you rebuild the locale database? You can do this with the following command:

    Code:
    /usr/local/cpanel/bin/build_locale_databases
    Also, is the the issue isolated to a single cPanel account, or does it occur for all users?

    Thank you.
     
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  5. Ricardo Mecca

    Ricardo Mecca Member

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    I tried the command quoted above but it did not work, the problem occurs with all accounts after I upgrade to cPanel 66.0.30
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Could you open a support ticket using the link in my signature so we can take a closer look?

    Thank you.
     
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