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error in reseller control panel

Discussion in 'General Discussion' started by mahdionline, Dec 3, 2003.

  1. mahdionline

    mahdionline Well-Known Member

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    Hi

    Our reseller have a problem with Upgarde/Downgarde an account in his control panel :

    when he choose a host to change it's plan , this error message showen :
    You do not have access to create that package (web-ara_W200)!

    What's the problem ???


    Regard
     
  2. Website Rob

    Website Rob Well-Known Member

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    This worked for me with that problem:

    /scripts/updatenow ; /scripts/upcp ; service cpanel stop ; service cpanel start

    Copy & paste as one line and let it run till finished.
     
  3. mahdionline

    mahdionline Well-Known Member

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    thanks , i do your command and all thing is ok .
     
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