Neil Shuker

Member
Oct 27, 2015
6
0
1
United Kingdom
cPanel Access Level
Root Administrator
Hi Guys,
We just had an issue at the data center where it all shut down, finally we are now back up and running, however I have got this error coming up on SquirrelMail but only on two mailboxes. The error is below

ERROR
ERROR: IMAP server closed the connection.
Query: FETCH 91360:91434,91442:91464,91466:91549,91556:91573 (INTERNALDATE FLAGS BODY.PEEK[HEADER.FIELDS (From Content-Type X-Priority Subject Importance Priority)])
Server responded:* BYE Internal error occurred. Refer to server log for more information. [2016-02-12 18:55:15]

I have SSH into the server and looked in var/cpanel/squirrelmail/ but there is no logs in there. Where else would to logs be for the squirrelmail, and does anyone else have any ideas how to fix this. I have restart IMAP server and also Mail Server (exim) and that hasn't fixed it. The only other strange thing is both mailboxes that are having this issue the client use Mac Mail.

Many thanks for your help and advice
Neil
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
Hello :)

Do you notice any entries in /var/log/maillog when this happens?

Thank you.